Web Fonts blocked by client's network, what are the safest fonts to use?

Aug 20, 2020

I am getting unacceptable text displays (missing characters, terrible spacing)

It seems like even ARIAL is having these issues

3 Replies
Leslie McKerchie

Hi Randall,

Thanks for contacting us and sharing what you are experiencing with your published courses.

  • Is this happening in a particular browser or in any browser?

Here is some information specific to fonts and system requirements:

Learners See the Wrong Fonts or Missing Letters in HTML5 Courses

Required Browser Settings for Viewing Published Courses

Randall Sauchuck

Yes I have read those articles, thanks.

Why is this happening even on so called "Web-safe" fonts or fonts that are definitely installed of every Windows machine? 

The browser in question is Internet Explorer.And for some reason the "download web fonts" is not enabled. However I see no reason a user would ever need to use a downloaded version of Arial since they already have it. Is there something wrong with the Articulate player's CSS? 

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