6 Replies
Christine Hendrickson

Hi Belinda,

Welcome to E-Learning Heroes!

There is a new issue with Google Chrome that may be good to review:

Published content isn't working when viewed in Google Chrome on the local computer

Having said that, Chrome is personally my preferred web browser.

It may also be how you're viewing the published version of your project. Are you viewing the published output files locally, or are you uploading to a web server or LMS?

If you're viewing your published files locally, this may be the problem. If you view a published Storyline presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Publishing and Sharing Articulate Storyline Content

  • I suggest using SCORM Cloud for your course - it's a great place to test SCORM content.
  • Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
  • You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.

If you're uploading to a web server or LMS, please try clearing your browser cache. If that doesn't help, try viewing the project in a different web browser.


David Tait

Hi, I've encountered the same issue with Chrome. I have a web object that pulls in a YouTube video that works perfectly in IE and Firefox but won't work at all in Chrome.

I have tested this locally, via a web link and via SCORM Cloud and would be keen to find a solution.

Any help would be greatly appreciated!