I've created a course in Storyline with a number of embedded web objects that display website pages within the course. Some IE7 users are experiencing problems however. When they reach the first slide with a web object on it the course seems to freeze up (see attached screenshot).
Is this a known issue with IE7 or is there anything else that might be causing it? Thanks for any help!
Since you mentioned it's only some users, they may want to check into the Flash version associated with their browser and update it according to the viewing requirements here.
On my current course I've come across more issues with embedded web objects. The problem can be seen in Pic1 attached here. The embedded web object seems to spill out over the course margins. Pic2 shows how it should look.
I've seen this before when the web object is the entire slide, and the scaling is set to fill the browser - you may want to look at the solutions in this thread. Also, I've seen it that the web object was overlapping the player, and unfortunately this is a known issue that has been reported to our QA team. Unfortunately I don't have an update on a fix yet or a timeline to share, so in the meantime I'd suggest launching your web object in a new window so that the user can still navigate with the player controls and not have it hidden behind the web object.
I've asked my client to change the zoom of their web browser to 100% and this has seemed to work. I'll also experiment with reducing the size of the web objects and see if that makes any difference.
5 Replies
Hi Brian,
Since you mentioned it's only some users, they may want to check into the Flash version associated with their browser and update it according to the viewing requirements here.
On my current course I've come across more issues with embedded web objects. The problem can be seen in Pic1 attached here. The embedded web object seems to spill out over the course margins. Pic2 shows how it should look.
Can anyone please help? Thanks, Brian
Hi Brian,
I've seen this before when the web object is the entire slide, and the scaling is set to fill the browser - you may want to look at the solutions in this thread. Also, I've seen it that the web object was overlapping the player, and unfortunately this is a known issue that has been reported to our QA team. Unfortunately I don't have an update on a fix yet or a timeline to share, so in the meantime I'd suggest launching your web object in a new window so that the user can still navigate with the player controls and not have it hidden behind the web object.
Hi Ashley,
I've asked my client to change the zoom of their web browser to 100% and this has seemed to work. I'll also experiment with reducing the size of the web objects and see if that makes any difference.
Thanks very much for your help with this.
Regards, Brian
Happy to hear it Brian and thanks for the update!
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