Web Publishing Issue

Nov 06, 2013


In order to gain feedback on my work I need to be able to share my presentation with coworkers in my office. I have been doing so by web publishing and then emailing that web publish to several people at once. I instruct the recipients to save the file to their desktops, extract it, click on the new extracted folder and then click on the story.html to view it in a browser. That method has been working fine until today when one of the recipients was unable to extract the file.

When I went to his computer to try and solve the problem, I noticed that the icon next to the file name in the attachment section of the e mail was different than what others had. The other recipients' emails showed a folder icon next to the name, while his was showing a black and white zip file type icon and he was unable to extract it like the others could.

Do you have any idea what could be causing this? We all use the same email system. I'm confused. Grateful for any feedback.



1 Reply
Ashley Terwilliger-Pollard

Hi Matt,

I'm not certain what is happening with the file icon you've described, but we typically recommend that if you're publishing for web, that users test the content within the intended environment not tested locally. If you're in need of a way to share a web version with your colleagues you may want to look into the following options: 

  • Tempshare: This is a free service provided by Articulate for testing Storyline content. Note: Uploaded files will be deleted after 10 days.
  • Amazon S3: Amazon S3 offers free hosting with generous usage limits. If you go over your limit, you'll be charged a graduated fee.
  • Dropbox: Place your published output in the Public folder in your Dropbox account to share it with others.
  • Google Drive: Change the story.html file to index.html, and set the sharing permissions to PublicHere's how.

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