Weird GIF issue in Storyline 360 FIXED

Hi, I've got a GIF of a walking animation on a layer, this lay appears when a button is pressed and hides when the timeline is finished. I've previewed the GIF outside of SL however no line appears, yet when I insert it as a picture it has a purple outline around the animation whenever it plays in preview. Has anyone came across this yet?

 

Edit - Fixed, GIF displays purple outline when published in html5, (hence why it also displays in preview) Changed it to flash and outline disappeared.

10 Replies
Ashley Terwilliger

Hi Member Services, 

I'm not sure what Darren did here, but it could have been publishing with Flash first instead of HTML5.

You can check the end of the URL in Storyline 360 to see if users are viewing Flash (story_flash.html) vs. HTML5 (story_html5.html). 

I'm also not sure if Darren is still subscribed here, as the post is a bit older - but you could always use the "contact me" button on his profile to reach out to him directly! 

Member Services

I guess the bottom line is: why are my GIFs looking so odd in Storyline360? Is this a common issue? When I tried to insert it as a flash movie....it does not show up in the preview. So essentially....what is the solution? Are you just not able to incorporate GIFs into these projects? Cause I can w/o a problem in Powerpoint.

Best Regards,
Member Services

 

Ashley Terwilliger

Hi, 

GIFs are supported file types, but if you insert it as a Flash movie you may not see it in preview as that is showing you the HTML5 version.

Can you share an example of what's looking odd in Storyline 360? It would be helpful to see the original .GIF file and your .story file where you've inserted it.

Also, looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it if you'd like! 

Matt Larson

That purple box is the exact issue is one thing I came to seek help on.

I also cannot put a gif with an alpha channel into Storyline without slight white outlines (or purple glows) appearing. It makes putting backgrounds behind my characters of any vibrant color impossible. I have tried higher quality output and not stretching the gif dimensions at all to no avail. The best I can do at the moment is to ensure the color behind them is white or very light colored.

And I can't seem to place some gifs without noticing some color distortions and popping despite once again being from high quality and created with the exact dimensions in mind. 

Any ideas other ideas?