Hey all I am having an issue with the built in video scrub bar in storyline. I have screen recorded my issue It is in a .story because I used the screen record feature in storyline please see attached black box is to hide client content
client is not happy with how this works currently and I have no idea why it does it (course has like 20 videos) How can I achieve smooth scrubbing? sometimes it scrubs past 10 seconds, really not ideal. also sometime wont scrub to the end of the video
Trent, This is just a work around which I've used just in case you need it. Create a webObject and use this player http://www.w3schools.com/html/html5_video.asp It bypasses the storyline, with the caveat that it cannot trigger or be triggered.
I took a look at your attached file, and I can see that the scrub bar is not scrubbing to the place where it is clicked. Would you mind sending us your file through this link so we can test it out on our end?
Hi Trent, just wanted to touch base with you about your file. I did some testing on my end and was not able to find a solution on my own. I have escalated your case to our Tier 2 support, and one of our Support Engineers should be contacting you soon. I'll continue to keep an eye on your case, as well.
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Trent, This is just a work around which I've used just in case you need it. Create a webObject and use this player http://www.w3schools.com/html/html5_video.asp It bypasses the storyline, with the caveat that it cannot trigger or be triggered.
Hi Trent,
I took a look at your attached file, and I can see that the scrub bar is not scrubbing to the place where it is clicked. Would you mind sending us your file through this link so we can test it out on our end?
Hey Richard.
Thanks for this!
I'll give it a crack and see how i go
Cheers!
Hey Alyssa
I have uploaded my file through that link.
It has the screeen capture of what I see and the actual video from my course
thanks ::)
Great, thanks Trent! I see your file in Case# 00914553. We will test this on our end and let you know what we find.
Hi Trent, just wanted to touch base with you about your file. I did some testing on my end and was not able to find a solution on my own. I have escalated your case to our Tier 2 support, and one of our Support Engineers should be contacting you soon. I'll continue to keep an eye on your case, as well.
Hey
Thanks for that Alyssa!
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