Weirdness with states and screen readers
Jan 18, 2020
Hi,
I am working on a course with a colleague and we're finding some very strange behavior when it comes to working with states and a screen reader.
We have buttons (rectangle shapes) with text on the normal state and additional text on the visited state. We want the screen reader (we're using NVDA) to read the normal state text, then when the user clicks the object, we want NVDA to read the text on the visited state. It works if you use the mouse to navigate, but when you use the keyboard to navigate (no mouse), things get weird. We have some buttons that work (NVDA reads the visited state text when you hit tab after selecting the object) and some that don't and for the life of me I can't figure out why. I have attached a sample Storyline file with buttons from the course. You can also view the weirdness here: https://360.articulate.com/review/content/d826a003-b9e6-44cc-b8fc-b5cf77548e28/review. Any ideas why some objects work and the others don't would be greatly appreciated. :)
Thanks,
Stan
7 Replies
I can see on your example link the problem, and it's happening the same for me, also using NVDA. For some reason I am not able to open your .story file to look at it though.
Hey Stan
there appears to be something with your .story file. It has a 0 file size. Maybe try uploading again so someone can try and help you
Let me try uploading the .story file again here
Hi all, I uploaded a new copy of the .story file. Anyone got any ideas about this?
Thanks!
Hi Stan,
I took a look at your file and wasn't able to figure out why this is happening, although I can replicate the error. Perhaps contact support here to see if they can provide an answer. If you do get more information from them, I'd be very interested to hear what they say the issue is.
Hi Stan,
I took a look and didn't see a support case for you yet, but I agree with Sally and it'd be good to let our support team take a look.
I've opened a support case on your behalf and shared the details and file from this conversation so you should be hearing from someone soon.
Thanks Leslie! I appreciate that. I got the emails about the support case and I'm looking forward to hearing what they find out. :)
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