10 Replies
Christie Pollick

Hi, EM -- Thanks so much for sharing your file, and as someone who lives in PA, I can identify with the 2016 Nor'easter cabin fever, as well! :)

I will take a look at your .story as soon as possible, but in the meantime, I also wanted to let you know that this forum also focuses on sharing design ideas, so it may be another great place to post your query. Be in touch soon!

EM Collins

Hummmm...no! Strange! I just copied the slide I can't seem to figure out from my presentation into a "new project" then saved. 

 

I'm not sure if you were able to get to the problem point...the first layer opens and runs which is the guy at the desk. The stop sign layer runs. But when that layer closes the drag and drop options don't appear...

Christie Pollick

Hi, EM -- My apologies for any confusion, and in both the SCORM Cloud testing environment and also the Web testing environment, tempshare.articulate.com, I definitely encountered the behavior you have described where the drag and drop options do not appear for you to proceed. After checking out your setup, I am not certain as to where the root of the issue lies, so I will go ahead and reach out to others members of the team to see if they are able to take a look and offer suggestions to assist you further. 

Ashley Terwilliger

Hi EM,

Christie and I were discussing your file earlier and I think I've narrowed down a few things that are causing your file to not behave as you'd expect.

  • First, you're directing users to a slide layer "guy at desk" and that layer is set to show another layer when an audio file finishes - but looking at the slide layer, there is no audio file on the timeline. I can't say for certain where it went, or if you meant to reference it differently, but without that the user will never leave that slide layer.
  • The same is true for the review slide layer, as the audio file is missing
  • Next if you do remove both of those layers to just focus on the drag and drop set up, all the drag items have a trigger setting their initial state to hidden. There doesn't seem to be a trigger to change their state from hidden to normal, allowing the user to see and then drag them. I suspect you enabled that based on the drag/drop options for "only show one drag item at a time" but if you're using that option, Storyline will control it and once a user has dropped the item a new item will appear that they'll be able to drag. 

If you're able to make those modifications to your file and triggers you should be able to use the drag and drop effectively. 

Let us know if you need any other assistance or have questions. 

EM Collins

Thank you both so much! I'm going to open the file and play around now! This was from one of my first storyline's I ever created *blushing* so I'm not sure if I have cleaned up all the variables, states, triggers, etc. I couldn't wrap my head around the possible issue so it was great to hear your thinking on the possible problem! 

I really appreciate the assistance! 

Ashley Terwilliger

Not to worry EM - sometimes you just need another pair of eyes. Let us know if you're still unsure about the set up when looking further, but for the most part I'd look at stripping out elements and letting Storyline's built in functionality control it - and then if you need further than that, start adding in. 

EM Collins

So what I did was remove the layers making them slides instead...I never know if it is better to have many layers or more slides...then I erased the hidden state for the d&d not sure why I did that to begin with???? 

So it is now working perfectly BUT I do have another question :) I want my feedback audio on each of the d&ds to complete BEFORE the student can grab and move the next d&d item. Reasoning through this...do I need to create a trigger ? but what would be the action? timeline resumes when media completes media the feedback audio? or a variable? or state change? 

Also, I was wondering if there are any trainings that ever come to the DC area? My collegues and I are all self taught (started in August '15). We would love to find some other ideas and tricks. We are using storyline to create high school student modules based on our system curriculum.  

Again, thank you so much!!!!

 

 

 

 

Ashley Terwilliger

Hi EM,

I don't think there is a way to stop the user from clicking on the drag item until the media has finished you've placed it on a layer and prevent the user from clicking on the base layer. It's a slide layer setting to do so. 

As far as trainings, you may want to keep an eye on our calendar page here  and take a look at the trainings offered here. Additionally there are a few threads such as this one on local user groups you could connect with.