I just posted a new discussion and shortly after doing so, it switched to a "Reported" status. When I posted it, I had to respond to a spam filter and when I saw is status change, I thought perhaps I had responded incorrectly causing the status change. I deleted my original post and recreated it but it also switched to a "Reported" status. What causes this? Does the status cause it to be reviewed by staff and if approved, the "Reported" status is removed?
Thanks for reaching out! Our team monitors flagged or reported posts for false positives and releases them to the community as soon as possible. Thank you for updating your post to let us know it's all set!
Hi Leslie, My comment on the ELC #382 got flagged and I am not sure what I am doing wrong to get reported. it has been posted 5 days ago and wasn't yet released. Could you please release it? thanks in advance :)
I'm going to dredge up this post and say that my first post has been automatically reported as well. Mostly I'm just glad to know that it's not just me, haha.
So sorry about that. I've taken a look at your profile, and it appears that all of your posts are live. If you still need assistance, please let me know which post is marked as reported, and I'll be happy to help!
We use automatic spam filtering tools within the E-Learning Heroes community, and posts with attachments may be flagged to ensure the attachments are clean. But not to worry, we monitor flagged posts for false positives and releases them as soon as possible.
I see that your post is now live, I'm sorry for the trouble. Thanks for reaching out!
Thanks for getting back to me on this. It's understandable that posts with attachments are flagged and thank you to your team for making the post live.
Thanks for asking about this! I understand you'd like to know what triggered our automatic spam filter to flag your post. I would be happy to work with you to figure out why that happened! Would you be able to share a link to the post that was reported so we can possibly share some insight on why it was reported?
No answers, which is a pity, so would you be able to answer the question it asks? Basically, does the Rise export now create a different index.html from a few months ago? If it does, is this better, or safer, in some way – and would I be well advised to re-export my old courses?
Thanks for sharing the post! There's nothing in the content of the post that stands out as to why this would be reported. This looks to be a false positive reported by our automatic spam filtering tools. Our team monitors those and releases them as soon as possible. Sorry for the trouble.
Regarding the question in that post, it looks like my teammate Crystal has responded.
If there's anything else you need, please don't hesitate to reach out!
49 Replies
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Thanks! :)
I would really like some answers to my question and my post was auto-reported: https://community.articulate.com/discussions/articulate-storyline/triggers-not-working-d58fb838-60ee-4fc2-86e4-1406fecb941c
Please help.
Hi, Kristen.
Your post has been released, and it's now live!
*UPDATE: it's now online ;)
Hi everyone,
also my post has got a "reported" status, maybe because it's my first post and/or it has an embedded gif :)
https://community.articulate.com/discussions/articulate-storyline/modern-player-resume-course-cutting-slide
Thanks,
Tania
Hi Tania,
Thanks for reaching out! Our team monitors flagged or reported posts for false positives and releases them to the community as soon as possible. Thank you for updating your post to let us know it's all set!
My Last Comment in Weekly Challenge is showing as reported. Is there a way to resubmit or make it live?
Hi Syed,
Our team monitors flagged or reported posts for false positives and releases them to the community as soon as possible. You should be all set now!
Hi Leslie,
My comment on the ELC #382 got flagged and I am not sure what I am doing wrong to get reported. it has been posted 5 days ago and wasn't yet released. Could you please release it? thanks in advance :)
I'm going to dredge up this post and say that my first post has been automatically reported as well. Mostly I'm just glad to know that it's not just me, haha.
Hi, Jaer!
Your post is now live, here.
Hi,
A post I sent an hour or so ago is also marked as 'reported'.
Martin Kelly
Hi, Martin!
So sorry about that. I've taken a look at your profile, and it appears that all of your posts are live. If you still need assistance, please let me know which post is marked as reported, and I'll be happy to help!
Hello,
I have a post that is saying 'Reported' - not sure why - is it because I included some png screenshots? https://community.articulate.com/discussions/building-better-courses/mouseout-trigger-needed-for-xapi
Would appreciate some help with this. :)
Hi Andrew,
We use automatic spam filtering tools within the E-Learning Heroes community, and posts with attachments may be flagged to ensure the attachments are clean. But not to worry, we monitor flagged posts for false positives and releases them as soon as possible.
I see that your post is now live, I'm sorry for the trouble. Thanks for reaching out!
Hi Eric
Thanks for getting back to me on this. It's understandable that posts with attachments are flagged and thank you to your team for making the post live.
I'm not a newbie but my post has been flagged, so can someone please assist, as I'm held up till I get some assistance...
Many thanks
Steve
Fixed now, but it would be good to know what triggers these reports ... any ideas?
Hi Steve,
Thanks for asking about this! I understand you'd like to know what triggered our automatic spam filter to flag your post. I would be happy to work with you to figure out why that happened! Would you be able to share a link to the post that was reported so we can possibly share some insight on why it was reported?
Hi John
The post was freed up after a while, but here it is:
https://community.articulate.com/discussions/rise-360/index-html-file-now-has-a-bunch-of-extra-scripts
No answers, which is a pity, so would you be able to answer the question it asks?
Basically, does the Rise export now create a different index.html from a few months ago?
If it does, is this better, or safer, in some way – and would I be well advised to re-export my old courses?
Hi Steve,
Thanks for sharing the post! There's nothing in the content of the post that stands out as to why this would be reported. This looks to be a false positive reported by our automatic spam filtering tools. Our team monitors those and releases them as soon as possible. Sorry for the trouble.
Regarding the question in that post, it looks like my teammate Crystal has responded.
If there's anything else you need, please don't hesitate to reach out!
Nothing else, thanks - all good :)
me too :(
Hello!
Even my post is reported.
I know you guys will check it, but posting here for my own reference.
Hope it gets resolved soon too, it is my first share for review :')
Hi Bhawna, and welcome to the E-Learning Heroes community!🌟
I see that you also posted here, so you should be all set. If you have any questions, please let us know!