Has there ever been a resolution to this issue? It is suddenly happening for me too. Every time I Preview a slide, it minimizes the ribbon. Every time, I unclick "Minimize ribbon" but every time, once I preview another slide(s), it minimizes it again.
This is extremely annoying. Is there a fix for this? I am using the latest & greatest SL version.
Thanks so much for getting back to me. This problem was prevalent on multiple Storyline files recently. However, it is now not happening and it appears that the issue has resolved itself. Thanks again, though, for the follow-up. I appreciate it.
Thank you for letting us know you're running into this issue too! I'm using the default settings for Storyline 360, and I'm finding the ribbon is always open whether I am previewing or editing a slide.
Do you see this in Storyline 3 or Storyline 360? Would you mind sharing more about which box you're unchecking?
Thank you for your help in troubleshooting this issue!
Thanks for the update, Carl. I'm glad to hear that it's working now. Perhaps your software needed a refresh, and the update repairs the installation as well.
Please let us know if you run into the issue again.
I am now getting this bug as well. Every time I open a new tab/slide - it minimises the ribbon again. This file never used to do this so it's randomly started.
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Thanks for your feedback Mona, hopefully it will just be the odd older SL file which experiences this issue... cheers Gerry
Has there ever been a resolution to this issue? It is suddenly happening for me too. Every time I Preview a slide, it minimizes the ribbon. Every time, I unclick "Minimize ribbon" but every time, once I preview another slide(s), it minimizes it again.
This is extremely annoying. Is there a fix for this? I am using the latest & greatest SL version.
Thank you.
Hi, Stuart.
I am sorry you are experiencing this issue!
Quick question: does it happen in every file you open or start in Storyline 360, or only with a specific .story file?
Maria,
Thanks so much for getting back to me. This problem was prevalent on multiple Storyline files recently. However, it is now not happening and it appears that the issue has resolved itself. Thanks again, though, for the follow-up. I appreciate it.
Stuart
Well, that's good news, Stuart. Please let us know if you run into any other issues.
Since the last update I am now seeing this too. When previewing the ribbon is always minimised and reverts to minimised after unchecking that box.
Initially was seeing it on the edit pages too but unchecking the box seems to "stick" and it remembers.
Hello Carl!
Thank you for letting us know you're running into this issue too! I'm using the default settings for Storyline 360, and I'm finding the ribbon is always open whether I am previewing or editing a slide.
Do you see this in Storyline 3 or Storyline 360? Would you mind sharing more about which box you're unchecking?
Thank you for your help in troubleshooting this issue!
Just updated again yesterday and the problem is gone. Weird.
Thanks for the update, Carl. I'm glad to hear that it's working now. Perhaps your software needed a refresh, and the update repairs the installation as well.
Please let us know if you run into the issue again.
Hey there
I am now getting this bug as well. Every time I open a new tab/slide - it minimises the ribbon again. This file never used to do this so it's randomly started.
Any ideas on how to permanently fix this?
Ta!
Hello Ushwin!
I'm sorry to hear you're experiencing this issue! I'm happy to work with you to resolve this!
Does it happen in every file you open or start in Storyline 360, or only with a specific .story file?
I'm staying tuned for your response so we can continue troubleshooting together!
Hi Becca - the simple repair seems to have fixed it.
I didn't think of this originally as it is a new laptop and already a brand new 360 install.
Thanks for the advice!