When I work at my office, I use my laptop and have a dual monitor. Nothing is wrong with it. However, when I bring home my laptop and do not have a dual monitor, I get this kind of stage for Storyline. It's a bit hard to work. There are no errors in publish. The background is not placed correctly. It's just hard how to work when you get this kind of set up in stage. Do you have any ideas on what I can do?
Thanks for first checking into the DPI setting. Next I'd suggest conducting the detailed repair steps outlined here. It's a number of steps to go through, but I'd recommend completing them all just to be sure.
If you're still having difficulty after checking into the repair steps, I'd want to see your file and if the same behavior occurred when viewing it on my end.
4 Replies
Hi Gian Carlo,
I'd check that both computers are set to a DPI of 96 as described here.
Hi Ashley,
Ill try to do that. Sorry for the late reply and thanks for your reply! Will check later if that helps my screen.
Hi Ashley,
My laptop is already at 96 dpi without my dual monitor. I still have the stage distorted.
Gian
Hi Gian Carlo,
Thanks for first checking into the DPI setting. Next I'd suggest conducting the detailed repair steps outlined here. It's a number of steps to go through, but I'd recommend completing them all just to be sure.
If you're still having difficulty after checking into the repair steps, I'd want to see your file and if the same behavior occurred when viewing it on my end.
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