When a certain picture becomes visible, the timeline is restarted
I have a Help slide with several layers. The user hovers over each shape on the slide, which triggers the corresponding layer to be shown, with accompanying audio description. When the user's mouse leaves the shape, that layer's timeline and audio ends. It works fine 90% of the time.
On 2 layers, I'm running into trouble with pictures I have added. The pictures are supposed to become visible a few seconds into the layer's timeline. For some reason, they are restarting the layer timeline instead! I cannot figure out why. They are two different pictures entirely, on 2 different layers. I was able to solve it on one layer by duplicating an existing, functioning picture on that layer and using 'Change Picture' to switch to the correct file. On the other problem layer, there are no other pictures. Repasting and re-inserting the file has not helped. Restarting Storyline has not helped. Publishing the file and using that instead of Preview has not helped. It's a very, very weird problem! There are no triggers on these layers. They work fine up to the point the pictures are supposed to appear. Anyone have any ideas?