Hello. I'm working on some courses that require that I call out text with visual indicators (colors, boldfaced, underlined etc). I do this by setting up triggers that change the state of the text boxes at certain points on the timeline. I've been experiencing some issues with this. Sometimes, it just doesn't work, and sometimes, there seems to be some residual image from the previous state left over on the new state (see screenshot). Has anyone experienced this and have you found a workaround?
Thanks Finn. I'm not sure that I've seen this previously. Would you be able to share your .story file or even just the one slide you shared an image for here in .story format so that I could take a look?
Thanks for taking a look! I've attached one of the slides I've been having problems with. I've tried deleting the text and replacing it with new text, but the problem seems to persist...
Thanks for sharing your file and allowing me to take a look. I'm a bit stumped as well. I have opened a support case on your behalf and you should be hearing from one of our support engineers soon. I'll be sure to follow along as well.
Hi Finn! I popped in to check in on your case this morning. Looks like Robert was able to see your issue as well, but came up with a solution that will hopefully work for you :)
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Hi Finn! I do not see a screenshot attached here. Would you be able to share again via the 'Add Attachment' or 'Insert an Image' in the reply window?
Thanks! Guess I didn't attach previously... Here you go.
Thanks Finn. I'm not sure that I've seen this previously. Would you be able to share your .story file or even just the one slide you shared an image for here in .story format so that I could take a look?
Thanks for taking a look! I've attached one of the slides I've been having problems with. I've tried deleting the text and replacing it with new text, but the problem seems to persist...
Hi Finn!
Thanks for sharing your file and allowing me to take a look. I'm a bit stumped as well. I have opened a support case on your behalf and you should be hearing from one of our support engineers soon. I'll be sure to follow along as well.
Hi Finn! I popped in to check in on your case this morning. Looks like Robert was able to see your issue as well, but came up with a solution that will hopefully work for you :)
Thanks, Leslie. I think that'll work.
Glad to hear it Finn! Thanks for the update.
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