I created a new Storyline module, existing of multiple slides. The screen recording of every slide was inserted as a "video on a single slide" and the option "show mouse cursor" was not active. In some slides I used the trigger "pause media" and "play media" when the timeline reaches X seconds.
With a preview, it looks nice and it is playing correct.
When publishing it into a video, and I play it with VLC or Windows Media Player, the video is playing wrong and is not handling correct the "pause and play" triggers for the video. All arrows, rectangles and pictures are shown correct, but the video not.
Is this a known issue or do I have to change some settings?
I tried another second module and had the same issue. I save my modules on the desktop when I create them. My computer has Windows 10 Enterprise.
I'll take a guess that the pause and play media triggers are getting confused during the video render. Instead, edit the video with the paused time built in. Then start it at a point on the timeline and let it play to completion.
4 Replies
Hi Davy,
Thank you for reaching out!
A couple of questions for you to help determine what the best next steps are:
I look forward to hearing more so we can get to the bottom of this!
Did this ever get resolved? I'm having the same issue. If its been resolved, can someone post the solution. Thanks
Hi Tony,
Thanks so much for reaching out!
We do not have any updates at this time. We'll be sure to update this thread when we have any news to share.
If you'd like for our Support Engineers to take a closer look at your project, I'd recommend opening a support case with us. We're happy to help you!
Have a great start to your week! ☀️
I'll take a guess that the pause and play media triggers are getting confused during the video render. Instead, edit the video with the paused time built in. Then start it at a point on the timeline and let it play to completion.