When publishing as a Web project the captions are great, is it possible to get captions when publishing as a video?

Aug 21, 2018

I mostly publish in Web format. I just made an interactive video with captions that the client loves. Afterwards, they decided they needed the same thing as a “Stand alone, video” they could play in their waiting area for customers. No problem, just removed some triggers and changed the publishing from Web to Video. Works great, but I lose the captions and they definitely want them for ADA compliance. Is there a way to do this?

I have to say I love the captions feature. If you have been using Storyline a long time and ever had to do them manually you can really appreciate all it does now.

3 Replies
Ron Fish

Thanks for the idea! I really thought it would work, but they still don't display. I think you are on the right track, though. I tried it two ways, 1, setting the Player.DisplayCaption variable to a True default, and then a second time as a trigger that started when the timeline did. No such luck, but thank you though, I like how you think!

Alyssa Gomez

Hey Ron!

At this time, closed captions won't be included when you publish Storyline 360 content to a single video file. However, you're not the first to bring this up, and I think your idea could bridge the gap between our closed captioning options and publishing to .mp4. 

I'll be sure to share your thoughts with my team. If this feature gets added to a future update, I'll be sure to let you know!

For now, I'd recommend manually creating a comprehensive caption file using another tool.

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