There may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
7 Replies
Hi Lisa
depends where the original .story file was located.
In this example my SL2 file was in a folder on the desktop. When I opened the SL2 file in Sl360 it created the backup in the original folder
hmmm I see a couple but some seem to have vanished (poof! gone). So, now my original SL2 file is gone too.
Hello Lisa - Are you working on your local drive?
There may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
I have lost files to when coming across from SL2 to 360 message stated backup would be retained but cannot find!
Hi Kelly
normally they are in the same file location where the new 360 file was created
Perhaps try searching SL2 Backup in windows explorer
Hi Leslie,
Thanks for this tip! You just saved me so much time from having to start a project from scratch due to a corrupted file!
Glad that this older thread was able to help you out, Steve.
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