White Notes

May 02, 2018

Hi all,

I am having an on-going problem with notes appearing in white font when I want them in black.  I have gone in to the player  "Color and Effects"  > "Show advanced color editing", edited "List Item" to black to no avail.  The notes appear black on Preview.  This is causing me frustration and wasted time.  I know that some of you with more experience will have the perfect answer.  

 

Please help!

 

Linda

 

1 Reply
Katie Riggio

Hi there, Linda. Really sorry you're hitting this roadblock, and I'm glad you reached out!

I saw that you also started a support case (nice move!), in which our Support Engineers are having a look at your case. You should hear back from someone shortly, and I'll also follow along and share updates here!

In the meantime, can you help me with:

  • Are you only seeing this behavior when you Preview, or do you also see this after you publish your project?
  • Have you had a look at the steps outlined in the formatting notes text article here? Simply open the Notes panel, select the text you want to format, then use the font and paragraph options on the ribbon.

We'll be standing by!

This discussion is closed. You can start a new discussion or contact Articulate Support.