I'm having trouble with my drop down activities. When I click the drop down to select an answer, randomly a white rectangle appears and covers the text. It looks like a bug but I'm wondering if there is at least a temporary solution to it.
Using Storyline 2 developing custom assessment but using the generic drop down activity. I'm not sure I can attach the link to test it because of client confidentiality - but maybe have a look at the image if anyone has had similar problems?
I have submitted a support ticket to try and resolve this also.
Thanks for mentioning that you reached out to our support team as well. I see where you have a case (00817720) open with Jonathan and he is assisting you. I will follow along as well.
3 Replies
Hi Paige
sometimes things display oddly if you don't have your Windows DPI setting at 96DPI
see this article
Have you published and uploaded to check if it happens in the intended environment? or is It just happening in preview?
Hi Paige!
Thanks for mentioning that you reached out to our support team as well. I see where you have a case (00817720) open with Jonathan and he is assisting you. I will follow along as well.
Hi Paige!
I popped in to check on your case. Did you attempt to share your file with Jonathan as he shared in his e-mail?
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