White Space Issue - Built In Player

Nov 10, 2015

Having an issue where my courses, set to 1048 by 820 screen size are not correctly fitting into the player. The player is currently placing about 1/4" of white space to the left and right of my original slide. I included an attachment with the white space outlined in the red boxes.

Has anyone else had this issue before? If so how can I fix it and have my player fit nicely around each slide.

1 Reply
Ashley Terwilliger-Pollard

Hi Justin,

Do you have player elements that are not being displayed on particular slides? If so, the player spacing is still accommodating for them overall and you can see the sizing that the player will add to your course as described here.  If you've checked all your slides and they're set up correctly and without the extra space, are you able to share the .story file here so that we can take a look? 

This discussion is closed. You can start a new discussion or contact Articulate Support.