White stripes on both sides of my slides

When previewing and publishing my project it shows whites stripes on both sides of the slides. This problem occured once I inserted a question bank. As soon a I delete my question bank, it works fine again. But I do need my question bank... See the attachement. 

Any idea how to solve this? 

5 Replies
Wendy Farmer

Hi Sanne

it could be a corrupt player.

you could try creating a new player skin with a new name and applying that - if that doesn't work yes I would recommend doing as you say - create a new project file and import your slides in.

Shout out if you need to more help