Whole Scene Freezing With Spinning wheel

Apr 12, 2019

Help please deadline looming,

I have created a module and succesfully uploaded to Review, however now in the original file one whole scene freezes up with the spinning wheel from the second slide - any ideas how to fix - file attached.

Thanks in advance

 

2 Replies
Leslie McKerchie

Hello Vanja and welcome to E-Learning Heroes :)

Thanks for reaching out and letting us know what you are running into with your project and for sharing the .story file so that I could take a look.

I was able to successfully preview your project.

Do you know what version of Storyline you're using? We are currently on Build 3.26.18601.0 for Storyline 360. You can read all of the details here.

You can check by going to:
Help > About Articulate Storyline

Updating to the latest version will repair your install as well, but if you're already on the latest version, you can follow the instructions to repair here.

This discussion is closed. You can start a new discussion or contact Articulate Support.