Why can't I export my screen grab?

https://community.articulate.com/series/4/articles/exporting-screen-recordings-in-articulate-storyline-2

The instructions on that page aren't working. Neither of the places it says to right click (on record screen drop down menu and in video editing module) bring up a  right click menu. Is this a known bug in the latest version or am I just being really dense?

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