Why Does Feedback Not Appear?
Feb 05, 2020
By
Tom Mighell
Hi everyone - I am an infrequent Storyline 360 user. I created a multiple choice quiz with only two answers. I'd like to show feedback for why the Correct response is correct.
When I select Feedback by Question, I enter the feedback at the bottom (Set Feedback and Branching) - when I preview the slide, the box with Correct pops up, but my feedback is missing. However, the feedback for the Incorrect answer shows up, no matter what text I put in there.
What am I doing wrong? I'd prefer the feedback to be part of the popup window, and I don't understand why it appears for the incorrect answer, but not the correct one.
Thanks,
Tom
2 Replies
Never mind - I figured it out. Apparently, text cannot be pasted into the feedback field - it must be typed in order to appear. Odd, but there it is.
Solved.
Glad to hear it, Tom and sorry for the delay in helping you out here. If you need us again, always feel free to post here or connect with our Support Team, who are around 24/7!
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