Why does my video restart when I drag the video controls in storyline?

Hi Tony,

Thanks for reaching out here. This sounds similar to an issue other users have reported. Would you mind sharing your file with our Support Engineers here so they an take a closer look? If you decide to share your file, be sure to include your case number in this thread so I can follow along and  relay helpful info in this thread for anyone else in the community that may encounter the same problem!

Hi

I presume if I share the file it's treated as confidential?

Yes, you can use the form linked above to share your file privately, and our engineers keep all files strictly confidental. If you'd like them to sign an NDA, they're happy to do that, as well. :)

Here you go... # 00965115

Thanks for that case number, Tony! I'll check in periodically as the case progresses.