Why doesn't the search function find my slide text?

When I search for text that I know is with my project nothing is returned by the search function in the menu.  I have played with this for some time and have found that I have to be very specific with my wording in the search.  If I lengthen my search with words that I know follow my original search in the text, I can eventually find what I'm looking for... 

In short, Sometimes when I search for one word, results are returned.  Other times, searches return nothing when I "know" they should.

Is there a reason that I may not find a single word?

1 Reply
Peter Anderson

Hey Matt, welcome to Heroes!

Any chance you're searching for words that were originally part of a PowerPoint file that you imported into your Storyline project? Or perhaps the words you're searching for are actually an image, rather than text?

If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.

 

Thanks!