I am exporting my storyline course as a video, and I don't know what I'm doing wrong that is cropping the video output. I have the slide set to 1920x1080, and I have selected Story size dimensions as the output option, and I'm getting a 1920x1080 video, but I don't understand! The sides, top and bottom are cropped! (my real problem is with he sides). It's like it was zoomed in...
I'm happy to help! It's hard to narrow down what the cause is without testing the file on our end. Would you mind also sharing your file? We'll take a look and respond after reviewing! We'll also make sure to delete the file after troubleshooting.
3 Replies
Hi Olga!
I'm happy to help! It's hard to narrow down what the cause is without testing the file on our end. Would you mind also sharing your file? We'll take a look and respond after reviewing! We'll also make sure to delete the file after troubleshooting.
Thank you so much Lauren! I forgot to update this... the problem was in my
VLC player that I was using to view the exported video... Sorry!
So glad that you were able to find the culprit, Olga! I appreciate you popping back in to share.
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