I am not sure why every time I try to do "action fine tuning" to my project it freezes Storyline completely and I have to restart. I am not sure why it is doing this. Can anyone help? I have wasted a good two hours on fixing only 3 screens.
Hi Megan. I've opened a priority support case for you since you have an Articulate 360 Team subscription. You'll get an email from us with an upload link. If you can share your course, we'll be happy to do some testing! We'll delete your files when we're done troubleshooting.
3 Replies
Hello Megan,
Thanks for reaching out and sharing what you are running into while working on your Storyline project.
Curious if the issue happens in any course you are working on or just this particular one?
If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.
If it's happening in any/all files, you should conduct a repair of your software.
Every single time I try to do that it freezes and I have to alt/ctrl/delete to end the task to close Storyline.
Hi Megan. I've opened a priority support case for you since you have an Articulate 360 Team subscription. You'll get an email from us with an upload link. If you can share your course, we'll be happy to do some testing! We'll delete your files when we're done troubleshooting.
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