why is there a floating X over my content in the mobile player?

At some point, it looks like there was a change to how html5 mobile content is displayed.  Now there is a floating "X" hovering over my content.

Has anyone else seen this?

And is there any way to control it so it doesn't block what is on the screen?

 

I am using Storyline 360 v3.12.14612.0.

7 Replies
Russell Engoran

Hi Ashley,

 

This is the link on Articulate Review.

https://360.articulate.com/review/content/5b8d8c46-f08f-4c8d-b9f5-05fd792a7253/review

 

I am viewing on an iphone 5s through the safari browser. And I just noticed another strange thing. It shows 2 play buttons on the launch page. See attached image. I will attach story separately.

Russell Engoran

Ashley,

I am also getting that floating (X) over the content area in a brand new, completely empty story.

This is the link to preview in a mobile device. https://360.articulate.com/review/content/e5b4f0fd-e61b-4d13-a599-28d7095f71e6/review

Screenshot and story file attached.
And I have already updated to Storyline 360 v3.12.14647.0.

thanks,
Russ

 

Ashley Terwilliger

Hi Russell, 

Yes, Phil is right that exit button you're seeing is for the full screen view while looking at a course in Review on the iPhone. You won't see the same thing if you were viewing the course in your web server/LMS or Review on desktop/laptop browsers. 

Sorry for my confusion, but the screenshot with the link was exactly what I needed to confirm! 😀