So you're missing the options below? Do you see this window at all or just the buttons aren't there?
I'd first want to check that you're working on local project files, and adhering to the file path and file name guidelines documented here. If you've been working off a network or USB drive, you may want to try importing it into a new project file following these directions.
Also, is this behavior only occurring in this one file or any file you've been trying to publish? You may want to conduct the repair of Storyline detailed here.
Thank you for responding. The window you showed was not showing up and I figured out (late in the day) that the issue was precisely what you highlighted. The location of my folder / files was different from where I had it originally. Once I updated that and published from my local drive, everything worked as planned.
Thanks Maureen for the update - and I'm glad you were able to get it working. If you need any assistance again you're also always welcome to connect with our Support engineers here.
3 Replies
Hi Maureen,
So you're missing the options below? Do you see this window at all or just the buttons aren't there?
I'd first want to check that you're working on local project files, and adhering to the file path and file name guidelines documented here. If you've been working off a network or USB drive, you may want to try importing it into a new project file following these directions.
Also, is this behavior only occurring in this one file or any file you've been trying to publish? You may want to conduct the repair of Storyline detailed here.
Ashley-
Thank you for responding. The window you showed was not showing up and I figured out (late in the day) that the issue was precisely what you highlighted. The location of my folder / files was different from where I had it originally. Once I updated that and published from my local drive, everything worked as planned.
Thanks Maureen for the update - and I'm glad you were able to get it working. If you need any assistance again you're also always welcome to connect with our Support engineers here.
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