16 Replies
Russell Still

I don't think it's an issue of Windows. I suspect it's more of a browser issue. But regardless, Flash is getting so much bad press lately that its days are numbered (unfortunately for us). We can only hope that our projects may someday run as smoothly in HTML5 as they did in Flash. Right now, there's no comparison. HTML5 operation is very clunky. 

With or without Flash on the desktop, I'm betting that the majority of our users will be using tablets (or trying to use smartphones) to run our SL projects in the near future. So again, HTML5 is our future, like it or not.

 

Ashley Terwilliger

Hi Lawrie, 

Good news! You can author and view Articulate Storyline 2 courses on Windows 10 computers.

If you're prompted to reactivate Storyline after upgrading to Windows 10, see this article for instructions. As Russ mentioned, I would agree that it's likely more of a browser issue - but if you run into a particular problem, please let us know! 

Zio Fonta

I have upgraded today to windows 10 with confidence... but I must warn you that my Storyline 2 is not working. When previewing a slide or entering the Player tab in menu, the program crashes. I think it's related to flash plugin integration (it happened a similar issue when a latest version of flash player was released and was not fully compatible with Storyline).

Any help?

Katie Venit

Is there a plan to make Storyline 1 officially compatible?

ETA: I mean, a plan to make Storyline 1 officially compatible with Windows 10. (and just between us, could you clarify what it means to not be officially compatible? Does that mean it MIGHT work, but if it doesn't there's nothing Articulate can do about it? or does that that mean it DOES work, but not officially?)

Mike Powless

I cant even RUN Storyline 1 on Windows after upgrading, and by the way, I just bought Storyline 1 prior to Storyline 2 coming out so I am EXTREMELY disappointed that there is not an immediate compatibility to run the software that I spent $1400 buying.  Not happy at all.  I even tried to uninstall and reinstall and it just hangs there during installation and will not run.  If there is not an IMMEDIATE fix to this I want an upgrade at no charge to Storyline 2... not happy at all!!

Ashley Terwilliger

Hi Mike,

I'm sorry to hear about the issue you've run into, and as you may see from this thread Windows 10 is not supported with Storyline 1, although I've heard a few users mention it does work for them.  If you choose to use Storyline 1 with Windows 10, you may see a UI_AdminRequiredNotice error message. You should be able to fix it by running Storyline 1 with administrative privileges one time. See this article for details

If you have additional questions or concerns, please also feel free to connect with our team here. 

Mike Powless

Thank you for your reply and I will try the installation tip, but my larger issue is that I purchased Storyline 1 on 8/12/2014 (order #158179) barely a year ago and I can't understand how Articulate would not support something on the next version of Windows that was sold to me a year ago for $1,398?  This is easily the most expensive single user software that I own and I own a lot.  So please explain to me how I, as the consumer, would not expect that in this circumstance the next version of Windows would be supported?  I suppose if I purchased the software at 10% of retail with a warning that future versions of Windows would not be supported, maybe then I would have to say "I had this coming" but I paid a lot of money for this software.  I am have a very, very difficult time understanding this.  Can you help me understand what I am missing?