I have been trying to get some definitive answers on the impact of Windows 10 on Storyline 2. There seems to be a lot of discussion about Windows 10 not supporting flash.
Just wondering whether anybody has knowledge on what impacts there might be.
I don't think it's an issue of Windows. I suspect it's more of a browser issue. But regardless, Flash is getting so much bad press lately that its days are numbered (unfortunately for us). We can only hope that our projects may someday run as smoothly in HTML5 as they did in Flash. Right now, there's no comparison. HTML5 operation is very clunky.
With or without Flash on the desktop, I'm betting that the majority of our users will be using tablets (or trying to use smartphones) to run our SL projects in the near future. So again, HTML5 is our future, like it or not.
Good news! You can author and view Articulate Storyline 2 courses on Windows 10 computers.
If you're prompted to reactivate Storyline after upgrading to Windows 10, see this article for instructions. As Russ mentioned, I would agree that it's likely more of a browser issue - but if you run into a particular problem, please let us know!
I have upgraded today to windows 10 with confidence... but I must warn you that my Storyline 2 is not working. When previewing a slide or entering the Player tab in menu, the program crashes. I think it's related to flash plugin integration (it happened a similar issue when a latest version of flash player was released and was not fully compatible with Storyline).
Studio '13 is compatible, but Articulate Storyline 1 isn't officially supported with Windows 10, and published Storyline 1 courses aren't officially supported with the new Microsoft Edge browser.
Is there a plan to make Storyline 1 officially compatible?
ETA: I mean, a plan to make Storyline 1 officially compatible with Windows 10. (and just between us, could you clarify what it means to not be officially compatible? Does that mean it MIGHT work, but if it doesn't there's nothing Articulate can do about it? or does that that mean it DOES work, but not officially?)
Hi Katie! I'm not sure that I know what's on the horizon or if it will be supported. As far as the 'officially supported' statement, yes, that means is may work but not as a method supported by our team at Articulate.
Thanks all and yes I was more interested in the new browser with windows 10. Agree also Russ, more of our clients are using tablets and smart phones so hopefully HTML5 will become a little better.
I cant even RUN Storyline 1 on Windows after upgrading, and by the way, I just bought Storyline 1 prior to Storyline 2 coming out so I am EXTREMELY disappointed that there is not an immediate compatibility to run the software that I spent $1400 buying. Not happy at all. I even tried to uninstall and reinstall and it just hangs there during installation and will not run. If there is not an IMMEDIATE fix to this I want an upgrade at no charge to Storyline 2... not happy at all!!
I'm sorry to hear about the issue you've run into, and as you may see from this thread Windows 10 is not supported with Storyline 1, although I've heard a few users mention it does work for them. If you choose to use Storyline 1 with Windows 10, you may see a UI_AdminRequiredNotice error message. You should be able to fix it by running Storyline 1 with administrative privileges one time. See this article for details.
Thank you for your reply and I will try the installation tip, but my larger issue is that I purchased Storyline 1 on 8/12/2014 (order #158179) barely a year ago and I can't understand how Articulate would not support something on the next version of Windows that was sold to me a year ago for $1,398? This is easily the most expensive single user software that I own and I own a lot. So please explain to me how I, as the consumer, would not expect that in this circumstance the next version of Windows would be supported? I suppose if I purchased the software at 10% of retail with a warning that future versions of Windows would not be supported, maybe then I would have to say "I had this coming" but I paid a lot of money for this software. I am have a very, very difficult time understanding this. Can you help me understand what I am missing?
These aren't question I'd likely be able to answer, as I'm not a part of the product development team nor on our team who handles sales related queries. The best course of action would be to reach out to our team here who could answer questions about pricing and upgrade options.
16 Replies
I don't think it's an issue of Windows. I suspect it's more of a browser issue. But regardless, Flash is getting so much bad press lately that its days are numbered (unfortunately for us). We can only hope that our projects may someday run as smoothly in HTML5 as they did in Flash. Right now, there's no comparison. HTML5 operation is very clunky.
With or without Flash on the desktop, I'm betting that the majority of our users will be using tablets (or trying to use smartphones) to run our SL projects in the near future. So again, HTML5 is our future, like it or not.
Hi Lawrie,
Good news! You can author and view Articulate Storyline 2 courses on Windows 10 computers.
If you're prompted to reactivate Storyline after upgrading to Windows 10, see this article for instructions. As Russ mentioned, I would agree that it's likely more of a browser issue - but if you run into a particular problem, please let us know!
I have upgraded today to windows 10 with confidence... but I must warn you that my Storyline 2 is not working. When previewing a slide or entering the Player tab in menu, the program crashes. I think it's related to flash plugin integration (it happened a similar issue when a latest version of flash player was released and was not fully compatible with Storyline).
Any help?
UPDATE: I restarted again windows, it has made an update install and now all is working fine. PHEEEWWW!!!!
Thanks Zio for the update and glad to hear it's working normally. I hadn't heard of any issues yet - so keep us posted if you run into something.
Thanks for sharing Zio. Glad to hear that it is working now.
What about Storyline 1 and Studio '13 with Windows 10? Will those work?
Hi Katie!
Studio '13 is compatible, but Articulate Storyline 1 isn't officially supported with Windows 10, and published Storyline 1 courses aren't officially supported with the new Microsoft Edge browser.
Is there a plan to make Storyline 1 officially compatible?
ETA: I mean, a plan to make Storyline 1 officially compatible with Windows 10. (and just between us, could you clarify what it means to not be officially compatible? Does that mean it MIGHT work, but if it doesn't there's nothing Articulate can do about it? or does that that mean it DOES work, but not officially?)
Hi Katie! I'm not sure that I know what's on the horizon or if it will be supported. As far as the 'officially supported' statement, yes, that means is may work but not as a method supported by our team at Articulate.
Thanks all and yes I was more interested in the new browser with windows 10. Agree also Russ, more of our clients are using tablets and smart phones so hopefully HTML5 will become a little better.
Here's a good site when comparing browsers and how they handle HTML5. https://html5test.com/results/desktop.html
Kind of surprised to see how low Edge is ranked considering that it's new.
I cant even RUN Storyline 1 on Windows after upgrading, and by the way, I just bought Storyline 1 prior to Storyline 2 coming out so I am EXTREMELY disappointed that there is not an immediate compatibility to run the software that I spent $1400 buying. Not happy at all. I even tried to uninstall and reinstall and it just hangs there during installation and will not run. If there is not an IMMEDIATE fix to this I want an upgrade at no charge to Storyline 2... not happy at all!!
Hi Mike,
I'm sorry to hear about the issue you've run into, and as you may see from this thread Windows 10 is not supported with Storyline 1, although I've heard a few users mention it does work for them. If you choose to use Storyline 1 with Windows 10, you may see a UI_AdminRequiredNotice error message. You should be able to fix it by running Storyline 1 with administrative privileges one time. See this article for details.
If you have additional questions or concerns, please also feel free to connect with our team here.
Thank you for your reply and I will try the installation tip, but my larger issue is that I purchased Storyline 1 on 8/12/2014 (order #158179) barely a year ago and I can't understand how Articulate would not support something on the next version of Windows that was sold to me a year ago for $1,398? This is easily the most expensive single user software that I own and I own a lot. So please explain to me how I, as the consumer, would not expect that in this circumstance the next version of Windows would be supported? I suppose if I purchased the software at 10% of retail with a warning that future versions of Windows would not be supported, maybe then I would have to say "I had this coming" but I paid a lot of money for this software. I am have a very, very difficult time understanding this. Can you help me understand what I am missing?
Hi Mike,
These aren't question I'd likely be able to answer, as I'm not a part of the product development team nor on our team who handles sales related queries. The best course of action would be to reach out to our team here who could answer questions about pricing and upgrade options.
This discussion is closed. You can start a new discussion or contact Articulate Support.