Wipe animation is not working on published storyline courses

Jan 17, 2017

When I add the Wipe animation to an object or text in Storyline it is not working and looks more like the fade animation.  Anyone know how to correct this?

64 Replies
Jeff Glover

Thanks, Ashley. I did, indeed, miss the interim posts, before adding my two cents.  Sorry about that.  Unfortunately, I do not see the company I work for moving to Edge soon (too many problems already reported) and Chrome use is not favored for reasons I don't know. 

I imagine we'll have to suck it up and move to Edge in 2020. Until then, our Storyline courses will look pretty ragged.  My S3 was updated jsut this morning - the jerky slide transition has resolved, but it sounds like as long as we're favoring the departing IE, our courses will not be able to utilize some very basic features. 

Ashley Terwilliger-Pollard

No worries, Jeff! I wanted to make sure you had all the info. 

The masking animations and such won't work, but most other things in Storyline 3 should still work in IE.

Does the company already block Flash so you're using HTML5? It may help to share that site I mentioned if only to make the case to move to a browser like Edge or Chrome sooner. I often find it ironic that companies are abandoning Flash based on security issues, yet will still use a browser like Internet Explorer and sometimes even force it into Compatibility mode (which is like IE7 or 8!). Seems a bit counterintuitive. 🙃

We're also preparing for the demise of Flash, by throwing a party...ahem, I mean continually updating Articulate tools to work seamlessly in the HTML5 output, and looking towards a flash free future for authoring as well. You can read a bit more about our plans here. 

Ashley Terwilliger-Pollard

Hi Carolyn,

What browser are you clients viewing the Review courses in? 

As Leslie shared before your reply, there are some browsers that won't allow the wipe animations. The original issue here, where the Split, Wipe, Shape, Wheel, and Random Bars animation with Effect Options set to "by paragraph" when applied to Text appears by Paragraph only was fixed in Update 12 of Storyline 360. 

If you're only seeing some odd Wipe animation behavior in your Review courses, it would help to take a look at those! Can you include the Share link here and a copy of your .story file for us? If you'd prefer to keep it private, not to worry, our Support Team is at the ready to review your file too! 

Leanne Newman

Thank you very much for your prompt reply!

Kind regards

Leanne

Leanne Newman | Program Development Officer
WA Country Health Service
16-18 Peninsular Rd, BRIDGETOWN WA 6255
T: (08) 9782 1268
E: leanne.newman@health.wa.gov.au | W: www.wacountry.health.wa.gov.au
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Jerine Sebastian

Is the Wipe animation issue resolved? It's been discussed for 2 years now. I'm hoping there is an update. Meanwhile, even after updating my 360 last week. The wipe animation does not work on published output. If the animation is available in Storyline to be used, it should work in the published output as well. Does it really take 2 years to work on this issue.

Leslie McKerchie

Hi Jerine,

There have been a few issues discussed here, so I'm not sure which one you are running into. The original issue here, where the Split, Wipe, Shape, Wheel, and Random Bars animation with Effect Options set to "by paragraph" when applied to Text appears by Paragraph only was fixed in Update 12 of Storyline 360. 

It sounds like you're using the latest update, so the following browser limitations may be more relevant:

Storyline 360 and Storyline 3: Some HTML5 Animations and Transitions Don't Work in Internet Explorer or Microsoft Edge

Storyline 360 and Storyline 3: Some HTML5 Animations and Transitions Are Converted to Fades on Mobile Devices

Let me know if you're running into a different issue or with a different browser/environment so that we can take a look and help you out as well.

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