I'm having an issue with a course. I've got video clips on several slides where I've set the action to advance at the end of the clip. I've tried when timeline ends, when media ends, and even put a cue point in the the timeline. But it won't advance. Any ideas or suggestions for dealing with this issue?
How have you inserted the video file? Do you have a sample course you could share here? When you're testing are you previewing the entire file or just one slide? Please also confirm you're working on your project files as described here.
A little further investigation on my part revealed that clicking on the video control bar and moving it to the end doesn't move the timeline of the slide to the corresponding position. This means that though I was at the end of the video, I was not at the end of the timeline. Not sure if this is a bug or known issue. When I published with the seek bar and scrolled the seek bar, then the slide advance at the end of the timeline. The inconsistency between the video timeline and slide timeline is what caused the confusion and seems to be what should be acknowledged as a bug and corrected.
Depending on how you've inserted the video file, and if you've included the video controls it'll be separate from your slide's timeline. You may want to add a transparent shape over the video so that the user can't click on it and then allow it to work from your normal slide timeline.
I embedded videos from a video server into a course. I disabled the forward button until the video is over. Because the video is streaming, I am using the SL 360 timeline to gauge when to trigger the forward arrow. in other words to enable it. I set the SL timeline to the length of the video. If the video is 6 minutes 10 seconds then the SL timeline is 370 seconds. When I test it, it works flawlessly every time. I have tested it on the 360 Review site, and within our LMS. However now I am finding that forward button is not being triggered for some users.
I would think that the SL timeline runs independently from the video, so even if the video slows down, the main timeline should continue to run in real time. Is this not the case? Or do you have any other ideas of why this would fail?
You've got it right, Stephen. The slide timeline is independent of the embedded video, so the next button should be enabled after 370 seconds. I can help you narrow this down--let's start with these details:
Is the course hosted in a learning management system?
Do you know what browser the learners are using when they're taking the course?
Have you been able to recreate the problem yourself?
8 Replies
Maybe you could check how long the media plays and then set a trigger to advance when the timeline reaches the end of the video?
Is the media playing in any lightboxes or anything?
Hi Robert,
How have you inserted the video file? Do you have a sample course you could share here? When you're testing are you previewing the entire file or just one slide? Please also confirm you're working on your project files as described here.
Hi Ashley,
A little further investigation on my part revealed that clicking on the video control bar and moving it to the end doesn't move the timeline of the slide to the corresponding position. This means that though I was at the end of the video, I was not at the end of the timeline. Not sure if this is a bug or known issue. When I published with the seek bar and scrolled the seek bar, then the slide advance at the end of the timeline. The inconsistency between the video timeline and slide timeline is what caused the confusion and seems to be what should be acknowledged as a bug and corrected.
Hi Robert,
Depending on how you've inserted the video file, and if you've included the video controls it'll be separate from your slide's timeline. You may want to add a transparent shape over the video so that the user can't click on it and then allow it to work from your normal slide timeline.
Just seems kind of odd that it would work that way.
Hi Robert,
Here is more information about how videos are synced with the slide timeline based on how you have inserted them and elements you've included.
Hi Ashley,
I embedded videos from a video server into a course. I disabled the forward button until the video is over. Because the video is streaming, I am using the SL 360 timeline to gauge when to trigger the forward arrow. in other words to enable it. I set the SL timeline to the length of the video. If the video is 6 minutes 10 seconds then the SL timeline is 370 seconds. When I test it, it works flawlessly every time. I have tested it on the 360 Review site, and within our LMS. However now I am finding that forward button is not being triggered for some users.
I would think that the SL timeline runs independently from the video, so even if the video slows down, the main timeline should continue to run in real time. Is this not the case? Or do you have any other ideas of why this would fail?
You've got it right, Stephen. The slide timeline is independent of the embedded video, so the next button should be enabled after 370 seconds. I can help you narrow this down--let's start with these details:
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