Won't publish to Web


My very simple 12 slide file will not "pubish to web". I get no error - it just does not happen. Only the files meta.xml and folders mobile, story_content and Temp are created then the pubishing stops.

I can publish "to word"

Any ideas?

I etried importing all slides into a new Storylie file - but have the same problem.

Thanks - need help ASAP 

8 Replies
Geert De Rycke

Hi Lucia,

Have you tried removing the temporary Storyline files ?

The can be found in the Application Data directory structure.

Turning of you computer and rebooting it sometimes helps to.

Does your course contain special item, video, soundbites...

Ultimatly, upload your file to the forum so we can all have a look at it.



Christine Hendrickson

Hi Lucia,

First, please make sure that you're editing, previewing and publish files that are local. If your files are on any external sources such as a network drive, USB drive or any other external source, you may see some strange behavior.

Here's some additional information:

If you are experiencing unexpected issues using Articulate software, here are some tips for managing your files which can help prevent issues.

1.  Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 

2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).

3.  Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article:

If you've confirmed the files are local, you're welcome to submit the files to our support team for testing. Please include the .STORY file on the second page of the form. Also, please share your case number with me (you're welcome to do so here, or in a private message) so I can follow the case progress.