Working with Captivate Web Objects in Storyline on iPads

Jul 14, 2015

We inherited a project where we have to link to a Captivate 8 output using a web object that pops up in a new window in Storyline. We have to do it this way, of course it would have been preferable to use a Storyline screen capture. The problem I am having is that the Captivate movie is not detecting that it is being viewed on an iPad and is trying to show the swf version instead of the HTML 5. I have tried it with the usual index.html file & I have tried it by changing the name of the multiscreen.html file to index.html, after deleting the original index.html file.  Does anyone have any suggestions? I feel like the web object is interfering. When I used a Captivate that was pure HTML5, it worked fine. The product has to work in as many browsers and devices as possible.

6 Replies
Ashley Terwilliger-Pollard

Hi Joshua,

I don't know much about Captivate, but how are you linking to it as a web object? Is it hosted on a server somewhere? I know for example Storyline has a difficult time determining to show the Engage content embedded when trying to view an HTML5 output - as it's unable to read the Engage HTML5 code - so instead you have to insert it as described here. 

Joshua Barol

I just got it working by embedding the Captivate movie as a hyperlink. I would like to have done it so that the movie was imported in with module's files. Now I have to have a web object that brings the link in from an unsecured server.  I don't understand why the Articulate program is stopping the browser detection scripts from working.

Ashley Terwilliger-Pollard

Hi Joshua,

I suspect it's the same as with Engage - when added following the normal import process the code in terms of showing Flash vs. an HTML5 output is no longer accessible - and as such if you embed as a web object, than it is referencing the original publish location which is able to determine the browser detection and show the correct output. Since it's Captivate I can't say with any certainty that it's the same thing - but that is my best guess.

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