wrong answer options appear in Word

Oct 09, 2013

Hi

Apologies if this is a well-worn topic, but the last few times I've published a Storyline quiz in Word, some correct answer options are shown incorrectly, both in the screen image and in the text underneath. This is a problem because I usually supply the quizzes in Word to my clients for review, and - of course - they point out that the answers are wrong. This happened once or twice in earlier quizzes, but has been happening on more questions in the last couple of days.

Could it be because I'm duplicating questions and then amending the duplicates?

I'm also getting lots of 'low memory' warnings.

Thanks

Anne

1 Reply
Ashley Terwilliger-Pollard

Hi Anne,

We've seen some instances of the "low memory" error with certain logo files. If you'd like to review this kb article and share your file with us as directed will be happy to check and see if this is what's causing your error. 

In regards to the correct answers appearing wrong, the duplicates may be keeping the original answer. When you share the .story file, please let them know about this issue as well. 

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