Wrong font, missing characters with HTML5 on IE???
Jan 12, 2018
I've seen a couple of discussions here with similar issues (notably here), but have yet to find an actual fix/solution... so I thought I'd try a new thread.
I've put together some slides for a client as a test module for a potential training project. The client is seeing a different font, as well as missing characters, when running the module (HTML5 output) in IE 11 vs. Edge. So far, I have been unable to duplicate the issues on my end, but I have screen grabs from the client:
Note A) the obviously different font, B) the weird font spacing, and C) the seemingly random omission of characters ("fi" in the word "filler").
The client is using IE 11.1944.14393.0
The output is from Storyline 3 version 3.2.13213.0
Any help would be greatly appreciated! My client is unlikely to want to move forward with a whole training project if I cannot solve this issue, and I am currently at a standstill.