15 Replies
Emily Ruby

Hello Darshan, and welcome to Heroes!

When you add the Video Controls within the screen recording itself, it will no loner be synced to the seekbar or the slide's timeline. If you try and use the seekbar to manually move the video, any elements you added to the video that are to be in sync with the video, will not work correctly.

You will need to use the Video controls in the screencast itself to view the proper syncing.

If you need anything further, let us know.

Ashley Terwilliger

Hi Darshan,

If you've enabled the "show video controls" for your video, the video's timeline is no longer synced to the overall slide timeline. Therefore, if there are elements such as a zoom or other timed elements on that slide they may not match up with the video's timeline and playback as the user could pause the video, seek forward or back and those things will cause the video to play differently than the overall slide's timeline and therefore the zoom element won't play at the time you expected.

Ashley Terwilliger

Hi Darshan,

If you used the slide's built in seekbar, and didn't have the "show video controls" enabled, the user should be able to use that seekbar to control the video and the zoom elements would stay in sync. You can set that up to only appear on the one slide from the slide's individual properties and wouldn't need to enable it at the player level. Unfortunately I don't know any other ways in which you could set this up, unless you edited your video in another tool (outside of Articulate) to include the zoom elements hard coded to the video.

Fiona Macelli

Something I've noticed when trying this myself is that if you move the seekbar (one that's part of the course player, not the video itself) the audio seems to rewind appropriately and everything stays in sync (including zoom regions and animations you have playing on top of the video).  If you press pause and THEN use the seek bar to rewind, the audio seems to get out of sync with the video. Does pausing cause the audio to restart or move independently from the rest of the timeline for some reason? Is there a way to prevent this?

Fiona Macelli

Actually, it seems flaky using both methods - sometimes just dragging the seekbar causes things to get out of joint and sometimes pressing pause and then dragging the seekbar seems to do it, and in both cases it seems to work fine sometimes.

Sorry but I can't share this particular screen recording and would have to create a test recording with different content to share it here.

Ashley Terwilliger

Hi Fiona,

Thanks for reaching out here. Although this thread is a bit older and specific to zooming on a video, the issues with the timeline being out of sync once you've included a video and other elements such as audio or zoom functionality and begin using the seekbar is something we've reported to our QA team for review. They're currently investigating it and you can see the latest update described in my response here.