I'm having two issues with zooming pictures. Please let me know if you have any work-arounds.
1) I created a drag n drop interaction where the drag objects can be zoomed in (using the Selected state). The trouble is that when they are enlarged, they show up behind the other drag objects on the screen. Is there a way to set them to open on top of everything else?
2) I have lightboxed some slides that have the built-in Zoom Picture function. It works great on my computer. However, when i ran it on my phone, the zoomed pictures opened up behind the lightbox. How can get them to zoom on the top layer?
Hi, Jill -- Thanks for reaching out! Perhaps it would be easier for others to get a better idea of what you have described and what you need if you were able to share your file here! Please use the ADD ATTACHMENT button in the bottom left of the reply box and upload from there! :)
I attached an image that shows the zoomed image opening up behind the objects that have already been correctly dropped on their targets. Does this help clarify my issue?
As for the mobile issue, I resolved it by using 'Jump To' instead of Lightbox.
Hi, Jill -- Thanks so much for the image! Would it also be possible for your to share your file itself, as well? If privacy is a concern, here is the form you would need to submit for confidential, offline review. :)
Hi, Jill -- Just wanted to reach out let you know that your case has been received! I will take a look as soon as possible and will be sure to reply via email from within your case with my findings. I also intend to share relevant updates here in your post for others who may benefit as well! :)
Hi, Fabien -- Thanks for reaching out, and I looked in on Jill case and she shared "I solved my problem by using layers instead of states", so I thought I would pass that along. And if you continue to have difficulties and would like us to perform some testing for you, please feel free to use this form to submit for private review.
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Hi, Jill -- Thanks for reaching out! Perhaps it would be easier for others to get a better idea of what you have described and what you need if you were able to share your file here! Please use the ADD ATTACHMENT button in the bottom left of the reply box and upload from there! :)
Hi Christie,
I attached an image that shows the zoomed image opening up behind the objects that have already been correctly dropped on their targets. Does this help clarify my issue?
As for the mobile issue, I resolved it by using 'Jump To' instead of Lightbox.
Thanks!
Hi, Jill -- Thanks so much for the image! Would it also be possible for your to share your file itself, as well? If privacy is a concern, here is the form you would need to submit for confidential, offline review. :)
Hi, Jill -- Just wanted to reach out let you know that your case has been received! I will take a look as soon as possible and will be sure to reply via email from within your case with my findings. I also intend to share relevant updates here in your post for others who may benefit as well! :)
Thank you!
I have exactly the same problem on my computer when I render the course in HTML5. I uninstalled Flash Player from my machine a couple of months ago.
However, when I use Chrome, the course renders with Flash, and it works fine.
So it looks like some kind of a bug in either the HTML5 export, or the way the course is rendered in HTML5 by the web browser.
Hi, Fabien -- Thanks for reaching out, and I looked in on Jill case and she shared "I solved my problem by using layers instead of states", so I thought I would pass that along. And if you continue to have difficulties and would like us to perform some testing for you, please feel free to use this form to submit for private review.
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