Zoom Region High Resolution Image?

Mar 24, 2022

I placed a high-resolution image in my Storyline and when I put a Zoom Region trigger, the image becomes a low-resolution.

What should I do?Low-Res Zoom Image

2 Replies
John Say

Hi Rob, 

We found an issue where zoom regions blur high-definition images in Storyline 360's HTML5 output.  We don't have any updates to share on a fix for this yet, as it is still in review based on our How We Tackle Bugs article.  I'll tag this discussion for an update on this behavior.

One workaround that another author shared was to create individual slides for each zoom and trigger them, rather than using the zoom function.


Lauren Connelly

Hi Rob!

I am jumping into this discussion to share that we just released Storyline 360 (Build 3.63.27628.0) which includes the fix for the bug where images were blurry if they were in a Zoom Region.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app! If you have additional questions, don't hesitate to reach out in this discussion or in a support case.