I have a customer who just purchased a Blackberry PlayBook and of course wants to view the training on Articulate Online. The PlayBook seems to hang up when they choose to view content, not sure if it's due to the PlayBook, Articulate Presenter (flash), or Articulate Online.
When I say "hang up," it never goes anywhere...just a blank screen. Any suggestions would be much appreciated.
We haven't tested content on a Blackberry Playbook so not sure what to say here except that the Playbook's web browser is not currently a supported browser in our products. I'm sure this is something we can look into more at some point.
The Safari web browser is supported on macs and pcs but not on mobile devices. If an Android device supports Flash it may work. We didn't develop the '09 products to support mobile playback beyond publishing for Flash Lite and publishing as podcasts. That's why I'm hesitant to say this would work or that would work. I'm not sure if this would help with Blackberry Playbook playback but you might want to check this out:
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Hi Kieth,
We haven't tested content on a Blackberry Playbook so not sure what to say here except that the Playbook's web browser is not currently a supported browser in our products. I'm sure this is something we can look into more at some point.
Thanks Justin! Is Safari and Android supported?
The Safari web browser is supported on macs and pcs but not on mobile devices. If an Android device supports Flash it may work. We didn't develop the '09 products to support mobile playback beyond publishing for Flash Lite and publishing as podcasts. That's why I'm hesitant to say this would work or that would work. I'm not sure if this would help with Blackberry Playbook playback but you might want to check this out:
http://frameentered.com/content/low-bandwidth-html-articulate-player-waudio-reports-lms-too
As always, thanks Justin! I hope this is considered in any potential upcoming new versions.
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