Archived zip file

Mar 02, 2020

I've completed a course in Storyline 3, published it as an LMS, and zipped it as usual.  Then I went to upload it to Moodle and received the message "can't upload archived zip file".  This is something new.  Did the course get published or zipped incorrectly?  Has anyone else had a problem like this? 

1 Reply
Allison LaMotte

Hi Melanie,

I’m sorry that you’re having some trouble here.

Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?

That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.

If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.

If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.

In the meantime, if there's anything else I can do to help, please let me know!

This discussion is closed. You can start a new discussion or contact Articulate Support.