Blended learning - advice for a new and dangerous journey

May 06, 2012

I currently run a business awareness course for a major client, which is undergoing a major review this year. The current course is made up of simulation-based team exercises, talks/presentations, supported by a thick paper folder of handouts. I and the sponsoring HR people from the client company want to make radical changes: focusing the course on the team exercises and discussion/Q&A; ditching most all of the presentations and the folder. For the huge amount of information in the presentations, we intend to provide in an online reference guide, which I am about to start working up in Storyline. Demos so far have been received very enthusiastically by the client.

Fairly straightforward so far. The real tricky bit is that we are thinking of using the online guide as a live resource throughout the course. Possibly as a lookup tool for teams as they pursue the course exercises. But also for us as course leaders to show up on screen and use as plenary summary materials - with the overall aim of 'bedding-in' the use of the guide with participants whenver they need it. No PowerPoint comfort blanket, in other words.

I'm just risk-assessing at present and would be very interested to hear peoples' thoughts, views, success stoires or warnings. Both learning methodology issues and technical issues (e.g. how possible is it to remotely 'click through' a set of 'slides' on Storyline player)

3 Replies
Rich Johnstun

I do this with all of our instructor led courses (mostly technical). I take the outline and all of the materials and build a website for the course. The website acts as an interface to all of the materials be it PowerPoint, PDF, video, audio or elearning  module. Then as the class progresses, the instructor works through the website with the students. 

The students respond very well to this because it's very natural for them to look up stuff on websites. Depending on the course, sometimes these websites will be live on our intranet and other times we will have them load the site directly onto their local PC (if we know they will need to access the information in an offline state). Most students heavily leverage it as a performance support tool as they are transitioning their knowledge from the classroom to the "real world". 

I've recently started toying with SharePoint workspaces to see if we can begin to use that instead. So far I have mixed feelings regarding the capabilities. 

Natalia Mueller

I am doing something similar to this now so I can share a couple things with you.

I'm not sure of the logistics based on your post so this may or may not apply to what you are doing.

We do not include the resource documents with the course(s). We include instructions on how to access the documents. We do this for 2 reasons, which may just be specific to us.

For most of our technical courses, we also have an abundance of on demand type materials (quick reference guides, short tutorials, etc) that employees can use when they need help to complete a task on the job (instead of having to go back to view an entire course). An underlying goal in all of our full courses is to also teach the end-user where to go for help when they are in the middle of a task and not just taking the course. So for one, we don't want to attach the resources and then end up with multiple versions floating around as updates are made to the resources. The other is that we want them to be able to locate the resources when they need them outside of the course. 

We drive them to the resources by including exercises in the course that require some of them. When it's time for that exercise, we tell them where to go on our internal company portal to find the resources that will help them. 

Your project sounds like a very interesting one and I think it's great you are streamlining it. I look forward to seeing what else ends up in this discussion.

Bruce Graham

Hey John!

Sounds like a great step forward for the course....

Just one thing to add to all the (great) advice above - just make sure that the infra. is capable of supporting xx people accessing the online content when they are in the courses.

You and I both know of one major US-based client for whom the "online content in a classroom setting" experience went badly wrong when we tried it

You know where I am if you want to talk offline and have a brainstorm....!

Bruce

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