Has anyone developed Bomb Threat training? I am in the process of storyboarding this training and would love some tips for development. I was thinking about using recorded phone conversations or creating a "what should you do" type scenario.
I've never done bomb threats on e-learning, but did do one lvie. I used case studies ('what would you do?") to practice the main points. it was brief (part of a larger training) and only dealt with what to do if you got a threat on the phone or by mail. As I re-call, there were only a few points to remember---I kept it really simple.
Looking back, it was the right idea since the people who received the training were onyl on the phone part time. If I were doign it for a call center, I think i might raise the bar a bot---specifically focus on how to get more/better inforamtion.
Pardon me for asking... but doesn't this topic rise to the "life and death issue" level so that you might want to consider getting feedback exclusively from true SMEs?
Or are you only looking for ideas on how to package the verified content you have?
Thanks guys for the response. I do want to keep is as simple as possible. Coming from a criminal justice background, simpl training in events like this are key. We want staff to remember each step and I don't want crowd their training with too many steps.
Joe,
I do have a couple of SME's I will be meeting with this week. I am hoping to gain tons of information from them, but I thought I would throw this topic out there for ideas and/or problems people have encountered when creating this type of training online. I am always looking for ideas on how to package this type of training.
There really is no information to go on here; any creative ideas would be just drawing at straws.
Extreme "creative" examples would be:
1. Help a Keanu Reeves type character, ala' Speed, locate policies & steps in time ... littered with Speed-type references (exciting, I know)
2. Hit the learner with real world pictures and short clips of bombings such as Oklahoma ... to put the seriousness into perspective... continue this serious theme with a more conservative approach ...
Again, the above theme examples, or "scenario" ideas are mere guesses until you have done some ID analysis with the client.
One question that needs asking, (I'm just super curious this way), is whether death is a real possibility for the learner. I'd think so. This of course opens up a lot of context related scenarios.
p.s.s. I'm NOT an Instructional Designer, please consult one before considering my wacky ideas.
There really is no information to go on here; any creative ideas would be just drawing at straws.
Extreme "creative" examples would be:
1. Help a Keanu Reeves type character, ala' Speed, locate policies & steps in time ... littered with Speed-type references (exciting, I know)
2. Hit the learner with real world pictures and short clips of bombings such as Oklahoma ... to put the seriousness into perspective... continue this serious theme with a more conservative approach ...
Again, the above theme examples, or "scenario" ideas are mere guesses until you have done some ID analysis with the client.
One question that needs asking, (I'm just super curious this way), is whether death is a real possibility for the learner. I'd think so. This of course opens up a lot of context related scenarios.
p.s.s. I'm NOT an Instructional Designer, please consult one before considering my wacky ideas.
LOL Ryan, there really is a Ninja in there trying to get out.
Surprised you didn't offer a 24 style course, where you had to lock the teorrists in the room woth their bomb after finding it!
I used it as inspiration while working as an ISD for the USMC back in '06 to design a similar piece.
As others have stated, working with a SME will be very important, and then having a solid Graphic Designer to pull it off. While years ago you'd need a Flash programmer to pull off the interactivity, I believe Storyline will work very well in developing such an activity.
Bomb threat training? Are you looking to develop a program that trains people to handle "threats" made about bombs being placed or the threat of being bombed? I may be able to help here having dealt with IRA bombs in the UK and Northern Ireland. Typically, the IRA would use a codeword or phrase that had been established between themselves and the LEO community as means of authentication. There were, however, more events where the threat would not be communicated.
Rob - that was a great example. I do not think I have a future as a TSA agent
Brad - As others have stressed, the input from the SMEs is going to be critical. But as you expressed, I also like to go into those meetings with plenty of ideas floating around in my head already. I do think an opening that involved potential scenarios the trainees might face would be a good way to hook them in, appeal to their emotions and most importantly, get them thinking about what they would do now if the threat were placed at their "door". Doing something like this is great for showing the path of growth of a trainee over the course of training as well. You can revisit the scenarios and see if they would respond differently and identify the specific things they learned that made them choose a different path.
I really appreciate the ideas! We are starting a lot of this training and eLearning from scratch. I do have someone with some experience with intruder training and I will use them as my SME. I can visualize what I want and how I want it to look and feel, but I like to hear about what others have go through developing this type of training.
We are creating training on workplace shooting, bomb threats and general intruder training for the whole company. Our work culture allows me to get "crazy" with this. In other words, I have an open canvas on everything regarding training and eLearning. I want to grab their attention and make them think.
Someone passed along this link, but it might be a little to much for some people. However, I like the way it was storyboarded and scripted.
10 Replies
I've never done bomb threats on e-learning, but did do one lvie. I used case studies ('what would you do?") to practice the main points. it was brief (part of a larger training) and only dealt with what to do if you got a threat on the phone or by mail. As I re-call, there were only a few points to remember---I kept it really simple.
Looking back, it was the right idea since the people who received the training were onyl on the phone part time. If I were doign it for a call center, I think i might raise the bar a bot---specifically focus on how to get more/better inforamtion.
Hi Brad,
Pardon me for asking... but doesn't this topic rise to the "life and death issue" level so that you might want to consider getting feedback exclusively from true SMEs?
Or are you only looking for ideas on how to package the verified content you have?
Bob
Thanks guys for the response. I do want to keep is as simple as possible. Coming from a criminal justice background, simpl training in events like this are key. We want staff to remember each step and I don't want crowd their training with too many steps.
Joe,
I do have a couple of SME's I will be meeting with this week. I am hoping to gain tons of information from them, but I thought I would throw this topic out there for ideas and/or problems people have encountered when creating this type of training online. I am always looking for ideas on how to package this type of training.
Thanks again!
Brad
+1 Bob S. !
There really is no information to go on here; any creative ideas would be just drawing at straws.
Extreme "creative" examples would be:
1. Help a Keanu Reeves type character, ala' Speed, locate policies & steps in time ... littered with Speed-type references (exciting, I know)
2. Hit the learner with real world pictures and short clips of bombings such as Oklahoma ... to put the seriousness into perspective... continue this serious theme with a more conservative approach ...
Again, the above theme examples, or "scenario" ideas are mere guesses until you have done some ID analysis with the client.
As a "creative", I'm prone to find examples online and ask the client, "Is this the tone you're thinking of?" "What do you feel of this design and engagement?" "Why? Why not?" In your case, the 2010 e-Mersion Guru Award Winner comes to mind, http://www.articulate.com/blog/how-e-mersion-earned-gold-in-the-articulate-guru-awards/
p.s.
One question that needs asking, (I'm just super curious this way), is whether death is a real possibility for the learner. I'd think so. This of course opens up a lot of context related scenarios.
p.s.s. I'm NOT an Instructional Designer, please consult one before considering my wacky ideas.
LOL Ryan, there really is a Ninja in there trying to get out.
Surprised you didn't offer a 24 style course, where you had to lock the teorrists in the room woth their bomb after finding it!
Brad,
Check out this interaction from MSNBC from many years ago...http://www.msnbc.msn.com/id/34623505/ns/us_news-security/t/can-you-spot-threats/
I used it as inspiration while working as an ISD for the USMC back in '06 to design a similar piece.
As others have stated, working with a SME will be very important, and then having a solid Graphic Designer to pull it off. While years ago you'd need a Flash programmer to pull off the interactivity, I believe Storyline will work very well in developing such an activity.
Best,
Rob
Bomb threat training? Are you looking to develop a program that trains people to handle "threats" made about bombs being placed or the threat of being bombed? I may be able to help here having dealt with IRA bombs in the UK and Northern Ireland. Typically, the IRA would use a codeword or phrase that had been established between themselves and the LEO community as means of authentication. There were, however, more events where the threat would not be communicated.
Contact me off list if you would like more info.
Rob - that was a great example. I do not think I have a future as a TSA agent
Brad - As others have stressed, the input from the SMEs is going to be critical. But as you expressed, I also like to go into those meetings with plenty of ideas floating around in my head already. I do think an opening that involved potential scenarios the trainees might face would be a good way to hook them in, appeal to their emotions and most importantly, get them thinking about what they would do now if the threat were placed at their "door". Doing something like this is great for showing the path of growth of a trainee over the course of training as well. You can revisit the scenarios and see if they would respond differently and identify the specific things they learned that made them choose a different path.
Hi Brad
As everyone else has said - this depends a lot on the information from your SMEs and exactly who you are training to do what.
I did stumble across this today though, and thought it might be something to add to great ideas already floated here:
http://www.learningsolutionsmag.com/articles/1024/?utm_campaign=lsmag&utm_medium=some&utm_source=linkedin
I really appreciate the ideas! We are starting a lot of this training and eLearning from scratch. I do have someone with some experience with intruder training and I will use them as my SME. I can visualize what I want and how I want it to look and feel, but I like to hear about what others have go through developing this type of training.
We are creating training on workplace shooting, bomb threats and general intruder training for the whole company. Our work culture allows me to get "crazy" with this. In other words, I have an open canvas on everything regarding training and eLearning. I want to grab their attention and make them think.
Someone passed along this link, but it might be a little to much for some people. However, I like the way it was storyboarded and scripted.
http://www.youtube.com/watch?v=5VcSwejU2D0
I plan on contacting our local police department to see if they have any recommended training for the office environment too.
Thanks,
Brad
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