Brainstorm with me! Interactive course theme/concept needed
(Eeek! I just realized this is my first time posting in the new forum! I've been hiding under a rock for a few months apparently. Glad to jump back into the Articulate world again!)
I am beginning work on a large program to replace 4 ILT courses. Currently, these courses review our primary software program, as well as critical policies and procedures for the business. I'm breaking it up into modules, and within each module, a learner may have several sub-topics. Because I expect to have around a dozen or so modules, I'm looking for a way to keep it engaging and keep the modules "tied together".
Learners will complete the modules over the course of several months, and in the future, we may even add additional modules. For this reason, I'm hesitant to make the game/theme something that is definite... meaning I don't want to tell them to "collect 10 badges to master the universe!", but I do want something to tie it together and keep the challenge going.
The modules will likely be broken up by the life cycle of our customers, so something like "working with prospects, working with applicants, working with approved applicants, working with residents, working with former residents, etc". (All working titles obviously - and we're in the apartment business.) The course will primarily focus on the software functions, but policies and procedures will be woven into some of the material. (We have other courses for soft skills like sales and conflict management.)
I'm thinking learners will have a challenge (say, entering information about a prospective resident), and will have options to Try Me (simulation), Show Me (watch a demo), or Tell Me (read the steps).
I'm brainstorming ideas, so I'll post an update once I have a few that I've thought out for more than 2.3 seconds. I'd love some help from my favorite online community!