Building a gamification platform
Jan 21, 2014
I thought I would post this up here and see what peoples opinions are.
I am currently in the process of rewriting one of our frontline support agent inductions and as part of this I want to introduce a gamification element that runs through the full 10 days. I have that part in hand but the problem I have is getting a platform to do this on, i.e. keep leader boards, awards badges, etc.
So our new LMS does not support anything like this (don't get me started on that) and the company will not pay for another system to be introduced. So I thought I would build one myself.
My question is, what would you look for in this kind of platform from both a trainer/administrator and user point of view. My initial thoughts are:
1. User profiles - give the users the ability to register a profile that their scores, badges, etc are stored against
2. Awards & Badges - a structure of awards and badges that can be awarded
3. Leader boards - Some kind of system to store scores and display them on a leader board for a particular course
Our new Intranet has the ability for users to message each other, use forums, etc so there is no need for anything like this, it simply needs to facilitate the gamification elements of our courses. How the points and badges are awarded are being defined outside of this project.
Is there anything you think I am missing from my list above, I'm sure there is but I'm still in the early planning stages so trying to think of every eventuality.