Compliance training

Hi Gemmma, normally scenario&task based elearning will be interesting, engaging and interactive for learners to learn compliance. The company polices you like to show to learners could provided in the training as reference information at the related challenge of a task. They can check the related police before making a choice if they want. Don't worry about if they view the polices or not, after all it all about if they can act properly when dealing a situation.

I'll second what Joanne said. I am working on a compliance module currently regarding privacy and confidentiality taking the same approach. Designing scenarios that are realistic and relevant across multiple roles seems to be the biggest challenge.  

Thanks for the help guys! I am looking at designing case files with a customer situation (bad experience) relating to one of the policies and then asking them questions on what should have happened based on the policy. Fingers crossed it looks ok.

I would like to share a blog post that you can find useful. It was written by VP of Learning & Engagement for BI WORLDWIDE.  It is about "Learning Snacks". The term is borrowed  from Microsoft.

” I’m learning hungry for information – so I go get a learning snack."

The key is in using a cross-functional design team to create very small bits of learning that are available on-demand from any device at any time.

here is a link https://www.joomlalms.com/blog/guest-posts/learning-snacks-4-keys-to-engage-today-learner.html