Course Completion in Moodle
Apr 13, 2018
Hi, I was hoping I wouldn't have to ask here but I'm getting no response from my LMS admin team :-(
I have a course, written in SL2. The first scene is just a lesson, the second seen is made of quiz slides and the Results slide has a pass score of 90%. I have Published it using tracking LMS Reporting set to Passed/Incomplete. Uploaded to Moodle as SCORM Package. Lesson works ok and so to the quiz slides.
I can't figure out and can't get response from my site admins :-( as to what Moodle settings I need to use so that the Course Completion report works. I've tried all sorts but all I get when I look at the Moodle report is that the "activity" was completed, but it's not showing the Course as complete ... and therefore no completion date.
Attached a couple a jpg files of Moodle screens.
Thank you.
18 Replies
Which version of SCORM have you published your course as?
Hi David,
SCORM 1.2
Have you tried SCORM 2004 3rd Edition? I've had issues with 1.2 in the past but 2004 fixed them.
Thanks David, I shall try that.
No, still not getting the Course Completion 'Tick' or date in the report.
Have you tried using Complete/Incomplete?
I can't get that to mark as complete either ... I've tried both SCORM 1.2 and 2004.3
Out of interest, are you tracking completion based on the quiz result or on slide views?
Based on the Quiz Result slide.
I'm out of ideas, sorry.
I'd be keen to hear what your LMS admin suggest and if this resolves the issue (when they eventually respond).
Aye, I'd be keen to hear what they suggest too!
Thank you for your suggestions.
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Is the SCORM the only activity required for course completion?
Have you tried clearing the completion options and resetting?
Has anything been changed in the gradebook?
Ah! This Moodle's "Course Completion" status is not immediately updated ... on the system I'm using, it's updated at 2:02am by a cron job. I don't think it runs every day though.
I'd noticed that the report was showing completions when I looked at it the following day, then I examined Moodle's log file and found "Admin user", "cli" entries for 2:02am.
Site support team have still not got back to me either!
The cron job should ideally run more often than that, we used to run it every 30 minutes
You also used to be able to run it manually, you can also set up a cron service to run it for you without having to trouble your support team.
Yes Phil, more often would be better.
I would have expected the site support team to tell me that it's updated nightly ... well over a month has gone by since I submitted my support request and I received no useful information from them, just a few "try this setting, try that setting", none of which made any difference of course. Maybe they don't know about the cron job. I don't have access to be able to manually run a cron job.
Not an ideal way but you can do it through a browser
https://docs.moodle.org/34/en/Cron
You have to change a setting for it to work.
You can also set up an external cron service (there are free ones) to do this
Thanks Phil,
I don't have the password for running cron.php or sufficient access rights to change settings to allow myself to run cron.
At least I now know what the problem was/is.
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