Course will not load

Aug 25, 2011

For some reason we have a module that will not finish loading on our client's computers.  It gets the Articulate framework loaded but stalls before slides are viewable.  

Are there any known issues with these user specs?

IE 7.0.5730.13

Windows XP service pac 3

Flash Player 10 Active X



3 Replies
Geert De Rycke

Hi Alison, Cynthia

There are a few things you can check.

  1. check the global security settings via this URL it seems daft but the security settings for flash are set via this URL
  2. Sometime you need to set the root of your presentation (where story.html resides) as a trusted site in your browser security settings

Hope one of these options help



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