Course will not load Aug 25, 2011 By Cynthia Phelps For some reason we have a module that will not finish loading on our client's computers. It gets the Articulate framework loaded but stalls before slides are viewable. Are there any known issues with these user specs? IE 7.0.5730.13 Windows XP service pac 3 Flash Player 10 Active X 10.2.153.1 Thanks! cynthia
alison huffaker over 11 years ago12/07/12 at 12:04 pm (UTC) Hi Cynthia, Did you ever receive a resolution to this issue. I'm having the same problem. Thanks! Alison
Geert De Rycke over 11 years ago12/07/12 at 12:24 pm (UTC) Hi Alison, Cynthia There are a few things you can check. check the global security settings via this URL it seems daft but the security settings for flash are set via this URL http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html Sometime you need to set the root of your presentation (where story.html resides) as a trusted site in your browser security settings Hope one of these options help Cheers Geert
Cynthia Phelps Author over 11 years ago12/07/12 at 1:51 pm (UTC) Our problem ended up being the connection on my client's end.
3 Replies
Hi Cynthia,
Did you ever receive a resolution to this issue. I'm having the same problem.
Thanks!
Alison
Hi Alison, Cynthia
There are a few things you can check.
Hope one of these options help
Cheers
Geert
Our problem ended up being the connection on my client's end.
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