Customer Service e-learning Dec 13, 2011 By christine schrader We are in the process of building our first customer service refresh class for our hourly team. I was hoping to test drive some other out there to get some ideas. Parx is a casino property.
Eric Nalian over 12 years ago12/13/11 at 11:43 am (UTC) Hi Christine, Customer Service courses are also in my assignment list (along with about 30 other courses...oy). I plan on creating scenarios similar to these in my courses: http://elearning-examples.s3.amazonaws.com/office-scenario/pub/Office-Scenario/player.html
Jim Lombardo almost 11 years ago06/17/13 at 8:42 am (UTC) Can anyone point me to some good elearning samples/examples on courses around establishing a Customer Focused Culture within an organization? Thanks much. Jim
2 Replies
Hi Christine,
Customer Service courses are also in my assignment list (along with about 30 other courses...oy). I plan on creating scenarios similar to these in my courses:
http://elearning-examples.s3.amazonaws.com/office-scenario/pub/Office-Scenario/player.html
Can anyone point me to some good elearning samples/examples on courses around establishing a Customer Focused Culture within an organization?
Thanks much.
Jim
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