Don't Forget About Articulate Studio Users

Understandably, because it's a new product, I am seeing a preponderance of information on all things Articulate regarding tips, tricks, etc. for Storyline.  I don't know about anyone else, but I am starting to become concerned that those of us who are still using Studio, plan to purchase the updated version, and probably won't purchase Storyline, are become less important.

Some of the tips and tricks shared via the various Articulate venues can be used in either product, but I don't think it would a bad idea to create separate blogs dedicated to each product, so the Studio users don't feel marginalized and can continue to receive all of the great information pertaining to Studio products that we've come to expect (and greatly appreciate) from Articulate.  Just a thought

39 Replies
Jeanette Brooks

Hi Donna! Thanks so much for that feedback, and we totally understand where you're coming from! But rest assured, there is still all kinds of love for Studio users.   You're right that the community has really been buzzing with a lot of activity regarding Storyline features, tips, etc. ... I think part of what we're seeing is that Storyline is such a brand-spanking-new product that a lot of tips and info (both regarding the features and regarding the best-practices/workflow- type stuff) are still being discovered & experimented with. The tool is still so new to everyone. Whereas Studio is more of a known quantity, since its features are more  tried-and-true.

We're eager to keep improving and building on the amazing feature set of Studio, though! We can't wait to show off the update we've been working on for you... it's pretty exciting. If you haven't already, you're welcome to apply for the beta... we recently started collecting names of interested folks, so that when the software's ready to have its tires kicked, we have a crew of scrutinizing beta testers ready to swoop in on it. You can apply by sending an email to beta@articulate.com.

Donna Carter

Thanks Jeanette.  I've already applied to be a Beta tester, and hope that I'm selected.  I can't wait for the newest version.   I guess I'm just feeling left out, but as I said, the excitement regarding Storyline is certainly understandable, 'cause it's a great product.   I love Articulate, and only have the best wishes for the success of Storyline and it's users.

Beverly Scruggs

I have to say I agree with Donna, and am feeling a little left out right now. I've been using Presenter '09 for about 18 months, and the community was invaluable to help me get up to speed and learn all the tricks. I would visit the community every day and always learn something from the questions asked and examples shared. However, since just before Storyline was released, that's pratically all that's been on here. So now I'm only visiting about once a week.

My company may agree to purchase Storyline next year, but that's not certain. And if I don't, I still have Presenter, which is the best tool I've ever used. Perhaps it would be a good idea for Storyline to have its own separate section in the community so those of us still only using Presenter won't have to wade through threads that we can't use.

Thanks for listening!

Phil Mayor

Presenter and Storyline are in separate forums, you can then view only the presenter, engage, quizmaker threads if you want.  I think the same thing will happen when Studio 12 is released because of the new users and people trialing the software.

I think a lot of the presenter questions have dried up, and this is one of the reasons that there are less threads.

Jeanette Brooks

Totally hear you, Beverly! And definitely Articulate Studio is still incredibly important to us. I'm so glad to hear you love Presenter - it is indeed a great tool, and we are working hard right this minute to make it even better. Regarding the forums here, one of the things that might help is to bookmark the individual product forums, so that you can browse the most current conversations for just the products that you are interested in. You can find them here:

Presenter forum

Quizmaker forum

Engage forum

Also, I know you mentioned that you're not currently using Storyline, but for anyone else who might be following this thread, the Storyline forum is here.

Thanks again for your feedback, Beverly, and also for your patience with the current flurry of excitement that often comes with a new tool. I'm looking forward to the same level of excitement once Studio '12 arrives.

Zara Ogden

Hi everyone!

I currently am using both Studio and Storyline. I love both!

I do agree that the conversations and the type of postings have changed over the last year. Some for good and some not so much.

I am a believe that I will only get from the community what I put in. So if ever you want to chat please feel free to message me.

I think that many people are very excited about Storyline and naturally the community members are chatting about it and asking. I am sure that when the new Studio product comes out it will be the same. The preview looks amazing!

However I do agree, I find it hard to sift through the forums lately and I also have a hard time posting to the correct section. Perhaps it would be a good idea for Articulate to consider reviewing the information flow and structure?

Natalia Mueller

I definitely understand the sentiment too. It makes sense that many of the most active community members got Storyline and are exploring and talking about that whole world right now. I can be patient though because I know the wave of focus is bound to head back towards studio with the beta and release of Studio 12. I also imagine that as the need continues to grow, the forums will evolve to make it a little easier to distinguish between topics.

In the meantime, I really encourage all of you who feel left out to make a point to ask a question, post something you've found, and share your thoughts on someone else's thread on a regular basis. I know for a long time I just came in to read what other people were talking about, but now it's up to us to keep the Studio side active and interesting. Just the few of us in here talking about it right now could make a big difference.

So... see you in the forums

Donna Carter

I agree with what everyone is saying, specifically these two statements:

"Perhaps it would be a good idea for Storyline to have its own separate section in the community so those of us still only using Presenter won't have to wade through threads that we can't use."

"Perhaps it would be a good idea for Articulate to consider reviewing the information flow and structure?"

Actually, it wasn't the forum discussions that prompted my post, but the Word of Mouth blog.  The majority of the information in the latest edition covered things that can be done in Storyline and I kept thinking, "what about the rest of us??"  I still think that the solution is to have seperate blogs for each.

Scott Johnson

Donna Carter said:

...Actually, it wasn't the forum discussions that prompted my post, but the Word of Mouth blog.  The majority of the information in the latest edition covered things that can be done in Storyline and I kept thinking, "what about the rest of us??" ...


Yes!!!! I very much get the same feelings as Donna on this. I've been considering unsubscribing from the blog as there's nothing for me in it most weeks.

But, as Natalia says, hopefully Studio '12 will redress the balance somewhat - I've applied to be a beta tester too, and can't wait for the opportunity to be able to test it.

David Anderson

Hi @Donna and @Scott - 

Since I write the blog each week, I know first hand how much more weekly activity there is around Storyline. So, I totally get where you're coming from.

Do you think most of the Storyline emphasis is in the WOM's Notable tutorials? Conversations in community? New blog posts? Or is it just a general, all-around emphasis?

Melanie Sobie

For Jeanette and David - is there any way to change the forum so those of us who want to post, view and answer questions on the forum for Articulate Studio Presenter can click once to view all the conversations for Presenter, Quizmaker, Engage together? As it is right now, as an non-Storyline user I have to click on three separate links to view the conversations. I am personally trying to make more of an effort to participate in the forums and answer questions but it would be more convient if these three could be combined.

Also - to others out there who will not be purchasing Storyline, please make some time to come and participate in the Presenter forums! We need you!

David Anderson

Hey Melanie! I hear you and we're right there with you! The good news is we have good news

We're currently (and actively) redesigning our community experience. We fully recognize the need to have more defined spaces for products, topics and general conversations. We got a sneak peak at some of the planned changes and it's cool--it's very cool.

Unfortunately, there isn't anything we can do in the short term other than tell you to never hesitate to ask for help or resources. We're pretty good about knowing where to look and we never mind you asking.

I don't have an ETA on the new forums but should know more later in the year. 

Bruce Graham

Hi.

In terms of Forum use/contribution, I think there's also a psychological/personality dimension.....

"What do you mean Bruce?"

"I'll tell you....."

Out of the entire Global Articulate population, perhaps only 1% (?) contribute, actively to the forum - maybe less. Many of the people who contribute are those who naturally want to push the envelope - in terms of use, output, creativity etc.

Certainly - I know that when involved in the beta for Storyline I pretty much forgot about the Presenter forum, because the new "stuff" was all happening over in the Beta forum. I'm not sure whether it's right or wrong but it is a reality. I hate to admit it, but even on the Product Support > Storyline forum I'm already finding certain things that I think "Here we go again...", (Can I have slide numbers and a time?  How do I get iPad output? etc.). I think I am actually most active on this forum, as developing thought, and people is much more interesting to me than solving technical problems. I also continually think "Did you not see the Search area?".

As for the forums - I would like to see:

- Ability to select 1 or more areas of interest to find a keyword

- Ability to append new (repetitive) threads onto existing ones.

- A "cafe" area for non-Articulate discussion and banter.

- A "Guns for Hire"/"Seeking Guns for Hire" forum.

- An "Articulate staff post these only" area with "Sales Distillations". For example - "Tin Can and Articulate for Dummies", "Where we spank Captivate", "The things you need to remember to succeed" (such as the "do not use the network drive topic" as above).  I appreciate that we do not need to wade through 100 different information sources, but thos are just thoughts I have had over time.

- I'd also like to see some Masterclasses - taking the occasional topic logically through from 101 - to 999 in 5 minute Screenrs.

I'll be interested in how you guys end up handling the topics that are Studio 12 and Storyline hybrid, such as the "engine" etc.

Just my 2p worth.

Bruce

Natalia Mueller

Bruce, that wasn't 2p, it was 200! And I loved it. Great ideas all around. 

While I certainly don't like seeing people frustrated, it really demonstrates how much people like this forum. If they didn't care, they wouldn't miss it and make the comments that were clearly heard by the Articulate staff'. I can't wait to see what they do with it.

Tracy Parish

Love this thread, but I look it all slightly different.  Being a user of both tools I look at every tip, posting, screenr as an opportunity to learn a new trick and wonder how can I apply it to the tool I'm using rather than being limited by the tool that it is being demo'd on.

Here is a screenr I just made, reworking Ron Price's tip on making a hidden menu for Storyline.  Hope you view it and then use it to find inspiration from all tips the community posts.

https://player.vimeo.com/video/149067259

Karen Loftus

Tracy, I agree with your sentiment.  I learn so much from viewing others' samples.  In fact, I created my own version on Ron Prices' recent post too.  It's how I learn best.

So I've never shared any of my samples on this forum, and I'm not even sure I know how.  Since many of us are Storyline users can I just attach the FILE.STORY - or do I need to zip the whole thing?  Guess I'll try to attach the .STORY file alone and you guys can let me know if there's a better way to do it.

(I tried it twice, and nothing is obviously showing that the attachment worked.  So you'll either get 2 attachments of the same thing  -- or nothing!) -k

Donna Carter

Bruce Graham said:

Hi.

In terms of Forum use/contribution, I think there's also a psychological/personality dimension.....

"What do you mean Bruce?"

"I'll tell you....."

Out of the entire Global Articulate population, perhaps only 1% (?) contribute, actively to the forum - maybe less. Many of the people who contribute are those who naturally want to push the envelope - in terms of use, output, creativity etc.

Certainly - I know that when involved in the beta for Storyline I pretty much forgot about the Presenter forum, because the new "stuff" was all happening over in the Beta forum. I'm not sure whether it's right or wrong but it is a reality. I hate to admit it, but even on the Product Support > Storyline forum I'm already finding certain things that I think "Here we go again...", (Can I have slide numbers and a time?  How do I get iPad output? etc.). I think I am actually most active on this forum, as developing thought, and people is much more interesting to me than solving technical problems. I also continually think "Did you not see the Search area?".


As for the forums - I would like to see:

- Ability to select 1 or more areas of interest to find a keyword

- Ability to append new (repetitive) threads onto existing ones.

- A "cafe" area for non-Articulate discussion and banter.

- A "Guns for Hire"/"Seeking Guns for Hire" forum.

- An "Articulate staff post these only" area with "Sales Distillations". For example - "Tin Can and Articulate for Dummies", "Where we spank Captivate", "The things you need to remember to succeed" (such as the "do not use the network drive topic" as above).  I appreciate that we do not need to wade through 100 different information sources, but thos are just thoughts I have had over time.

- I'd also like to see some Masterclasses - taking the occasional topic logically through from 101 - to 999 in 5 minute Screenrs.

I'll be interested in how you guys end up handling the topics that are Studio 12 and Storyline hybrid, such as the "engine" etc.

Just my 2p worth.

Bruce

Great ideas all around Bruce.  I'm looking forward to a complete overhaul of the forum space.  It's time.